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Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for a dedicated Cleaner to provide high standards of cleanliness across o... Pinnacle Group are looking for a dedicated Cleaner to provide high standards of cleanliness across our sites. You will be joining our Soft FM team based in Eastleigh. Your role will involve deep cleaning of a health centre clinic performing cleaning duties such as sweeping, mopping, dusting, and waste management. You will need to be reliable, flexible, and capable of working independently. If you take pride in your work and enjoy maintaining clean, safe environments in a dynamic setting, we would love to hear from you.This is a permanent part-time position working 7pm to 11pm, Monday to Friday. Due to the nature of this role a basic DBS will be required.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Deep cleaning patient rooms, examination rooms, offices and public areas including restroomsVacuuming, dusting, cleaning of surfaces and mopping of floors to ensure general upkeep of the areaMaintain hard floor and carpets surfaces: buffing, scrubbing, carpet shampoo and daily maintenanceWaste management Key requirements: Experience of cleaning services and cleaning equipmentUnderstand hygiene standards and infection control requirementsAble to work in the eveningPhysically fit Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a dedicated Cleaner to provide high standards of cleanliness across o... Pinnacle Group are looking for a dedicated Cleaner to provide high standards of cleanliness across our sites. You will be joining our Soft FM team based in the Thornhill area Southampton. Your role will involve deep cleaning of a health centre clinic performing cleaning duties such as sweeping, mopping, dusting, and waste management. You will need to be reliable, flexible, and capable of working independently. If you take pride in your work and enjoy maintaining clean, safe environments in a dynamic setting, we would love to hear from you.This is a permanent part-time position working 3pm to 6pm, Monday to Friday. 15 hours per week. Due to the nature of this role a basic DBS will be required.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Deep cleaning patient rooms, examination rooms, offices and public areas including restroomsVacuuming, dusting, cleaning of surfaces and mopping of floors to ensure general upkeep of the areaMaintain hard floor and carpets surfaces: buffing, scrubbing, carpet shampoo and daily maintenanceWaste management Key requirements: Experience of cleaning services and cleaning equipmentUnderstand hygiene standards and infection control requirementsAble to work in the eveningPhysically fit Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are seeking a dedicated Cleaner to maintain high standards of cleanliness and hygiene... Pinnacle Group are seeking a dedicated Cleaner to maintain high standards of cleanliness and hygiene in our communities. You will be joining our Homes team based in Telford. Our Homes business serves communities by providing trusted housing management solutions. We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties. Your role will involve general cleaning duties such as sweeping, mopping, dusting, and waste management to ensure a welcoming environment for all residents. You will be reliable, detail-oriented, and committed to delivering excellence. If you take pride in your work and have a passion for creating clean, safe spaces, we encourage you to apply.There are 2 posts available on a part/time basis as follow:1)      The working hours are 9.00am-12.00pm on Mondays- Friday 15 hours per week. 2)      The working hours are 2.00pm-5.00pm on Monday – Friday 15 hours per week.There is some flexibility in the above hours and work pattern.Address: Stirchley House, Grange Avenue, Stirchley, Telford, TF3 1AAThe post will be subject to a successful Enhanced DBS check.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: To comply with the service level agreement, ensuring that all tasks are completed to the highest standards.Deep / Scheduled / Reactive Cleaning (where specified) using cleaning materials and consumables as directed ensuring usage instructions are followed accordingly.Stock Replenishment, advising Manager or Supervisor of materials / equipment required, to ensure stores and equipment are kept secure and in accordance with health and safety guidelines.Internal High Level cleaning (including windows)To ensure appropriate PPE/Uniform are always used during working hours Key requirements: Experience of cleaning services and cleaning equipmentGood knowledge of the use of cleaning chemicals.Experience of working within a fast-paced environmentGood communication skills both verbal and writtenThe ability to work alone or as part of a team. Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are seeking a Professional Scheme Manager to Provide a comprehensive supported housin... Pinnacle Group are seeking a Professional Scheme Manager to Provide a comprehensive supported housing service across the scheme and to take full operational responsibility for an area as defined by the Head of Housing.. You will be joining our Homesteam based in Telford. Our Homes business serves communities by providing trusted housing management solutions. We take a collaborative and commercially minded, yet socially principled approach across our portfolio of Affordable, Private Rented and Leasehold properties. You will be responsible for the effective management of the housing/property management service and all aspects of tenant & housing management, providing regular reports on performance, identifying key issues and solutions. If you take pride in your work and have a passion for a culture that delivers service excellence, we encourage you to apply.Full Time Position 37.5 Hours p/wAddress: Stirchley House, Grange Avenue, Stirchley, Telford, TF3 1AAThe post will be subject to a successful Enhanced DBS check.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: To provide intensive housing management and independent living support to residents of the site, ensuring support is tailored to meet resident needs.To carry out all Housing Management duties including managing ASB, Tenancy queries and changes, drafting and serving legal notices and attending court where required.To carry out property inspection visits and pre-check out visits with tenants for the portfolio.To ensure all building / property management and compliance documents are valid and ensure all works required are ordered before they are due and within budgetKeep and maintain all tenancy records up to date. Review tenancies and manage the renewal process. Key requirements: A good understanding and working knowledge of the Care Act, and housing related supportA good understanding and working knowledge of Housing legislation and current best practiceKnowledge of Affordable rent unit management, residential lettings and the property industryExperience of working in a front-line Housing Management serviceExcellent IT skills with Microsoft Office (in particular Word and Excel)Excellent communication skills, both written and oral. Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Maintenance Engineer with a Mechanical bias to assist... Pinnacle Group are looking for an experienced Maintenance Engineer with a Mechanical bias to assist in the delivery of Total FM contracts across a patch of schools based in Swindon. Your will be responsible for the maintenance of campus buildings, electrical & mechanical systems and all associated component parts.  You will be joining our Total FM team based in Swindon, Wiltshire. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is a full-time role, with a weekly rotating shift pattern of 7am-3pm and 10am-6pm.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Maintenance of buildings, electrical & mechanical systems and all associated component partsResponsible for building fabric repairs, air handling system maintenance, minor electrical, plumbing and carpentry workSupervision of contractors to ensure they are following safe systems of workCompleting all preventative planned maintenance checks including Fire door checks, Emergency light testing, Fire extinguisher & fire blanket checks and communal lighting checksUndertaking building audits Key requirements: Experience and knowledge of building services and facilities engineering.Good health & safety knowledgeFull driving licenceSSSTS, IOSH or NEBOSH qualificationCity & Guilds level 3 in plumbing Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Maintenance Engineer with an electrical bias to assist... Pinnacle Group are looking for an experienced Maintenance Engineer with an electrical bias to assist in the delivery of Total FM contracts across a patch of schools based in Swindon. Your will be responsible for the maintenance of campus buildings, electrical & mechanical systems and all associated component parts.  You will be joining our Total FM team based in Swindon, Wiltshire. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is a full-time role, with a weekly rotating shift pattern of 7am-3pm and 10am-6pm.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Maintenance of buildings, electrical & mechanical systems and all associated component partsResponsible for building fabric repairs, air handling system maintenance, minor electrical, plumbing and carpentry workSupervision of contractors to ensure they are following safe systems of workCompleting all preventative planned maintenance checks including Fire door checks, Emergency light testing, Fire extinguisher & fire blanket checks and communal lighting checksUndertaking building audits Key requirements: Experience and knowledge of building services and facilities engineering.Good health & safety knowledgeFull driving licenceSSSTS, IOSH or NEBOSH qualificationQualified to C&G 2391 and 18th edition. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is seeking an FM School Services Administrator. You will be joining our FM Administra... Pinnacle Group is seeking an FM School Services Administrator. You will be joining our FM Administration Team based in Morley Leeds LS27 to provide comprehensive administration across various functions for the Leeds & Kirklees PFI Schools teamYour responsibilities will include assisting with caretaking, cleaning & grounds maintenance operations, and ensuring the services run smoothly and efficiently.We have on offer a Fulltime Position office based working 8am – 4.30pm Monday to Friday If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for The Role : FM School Services AdministratorWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Provide operational requirements using the CAFM system, processing invoices and providing purchase order numbersSupport the catering team, to help coordinate and manage catering services to meet the needs of the school, including planning and arranging events.Provide all admin support, file documents, emails, telephone calls and postAssist with report writing, organising school files with accurate dataMonitor and update several trackers & databases including SharePoint and iAuditor Key requirements: Demonstrate a track record as an Administrator with commitment to customer serviceMaintain high standards of service level and operational of excellence, expected within the PFI framework.Excellent organisation skills and attention to detail are required along with decision-making and problem-solving.Conversant in Excel, Word, PowerPoint, MS Teams & SharePointNVQ Level 2 Business Administration – advantageTo work as part of a team, supporting colleagues and contributing flexibly to assist with fluctuating workloads and delivery to deadlines. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit a Helpdesk Operator to be responsible for managing the process... Pinnacle Group are looking to recruit a Helpdesk Operator to be responsible for managing the processes and administration of the FM office, including managing the input of data, creating reports, finance management and generally assisting the Contract manager in the administration of the contract. Also to ensure excellent client and customer relations.You will be joining our Total FM team based in Swanscombe. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is a site based, full time role working Monday - Friday 8am - 4.30pm.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Help Desk duties, including answering the phone, logging calls, reporting to site teams & sure jobs are closed within the KPI’s.Insuring reports are correct and produced on time in line with the contract. Managing the calendar for reports due with assistance of Contracts manager.Management of Finance and invoices, including updating the tracker, recharges, correctly coding invoices and proper filing of all relevant documents.To answer general correspondence and to produce documentation, i.e. letters, policies, schemes of work etc, using appropriate available technology.To plan and monitor the work of the office and to undertake work of a confidential nature as necessary. To anticipate monthly demands and plan accordingly. Kay requirements: Facilities Management experience within a challenging environment is essential.Conversant in Excel, Word and PowerPointFinancial ManagementOrganized and efficientExcellent record keeping

Pinnacle Group are looking for a diligent Grounds Maintenance Operative to ensure our outdoor spaces... Pinnacle Group are looking for a diligent Grounds Maintenance Operative to ensure our outdoor spaces are well-maintained and visually appealing. You will be joining our Grounds Maintenance teams who are based in Cambridge and travelling to sites across Cambridgeshire and Hertfordshire.  Your responsibilities will include mowing lawns, trimming hedges, planting, weeding, and general landscape upkeep of housing sites (new builds, extra care sites and sheltered accommodation). You will have a keen eye for detail, be physically fit, and possess a strong work ethic. If you are passionate about creating and maintaining beautiful, safe outdoor environments, we would love to hear from you.This is a full time position where you will be working 8am to 4pm, Monday to Friday. Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.  We’re a people-first organisation with a value driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our Values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Driving company vehicles and transporting plant, machinery and equipmentGeneral maintenance of grounds e.g. grass cutting, clearing of debris, leaves, litter, hedge and shrub trimmingUse of gardening equipment, powered hand tools and ride on machineryMaintenance of vehicles and gardening machinery  Key requirements: Full driving licenceExperience in using gardening power toolsKnowledge of relevant health and safety legislation and safety procedures.Commitment to delivering excellent customer service. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve.  As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit an experienced Maintenance Coordinator to support the Hard FM... Pinnacle Group are looking to recruit an experienced Maintenance Coordinator to support the Hard FM Manager in all Hard Services related operations, within the Slough Schools PFI Contract. Your responsibilities will include taking responsibility for the year long planner, booking in contractors and ensuring all reports are filled in correctly and manage and maintain the system. You will need to be reliable, analytical with an eye for details.You will be joining the Total FM Team based in Slough. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is an office based, full time role working Monday - Friday from 8am - 5pm.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Co-ordination of all Hard Services requirements under direction of the Hard FM ManagerEnsure compliance with all relevant statutory requirementsAssist the Hard FM Manager to develop and maintain systems and procedures to ensure the smooth running of the service.Collating and reviewing Specialist providers documentation and filing them accordinglyDeliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirements Key requirements:  Prior experience in Hard Services Practical knowledge and management of Statutory compliance requirementsUnderstanding and knowledge Building Management SystemsAble to manage own workload and prioritise where necessarySatisfactory DBS clearance at enhanced level. Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a dedicated Cleaner to provide high standards of cleanliness at a hou... Pinnacle Group are looking for a dedicated Cleaner to provide high standards of cleanliness at a housing site. You will be joining our Cleaning Team based on a housing development in Welwyn Garden City.  You will be based on one site and you role will be to perform cleaning duties such as sweeping, mopping, dusting, and waste management. You will need to be reliable, flexible, and capable of working independently. If you take pride in your work and enjoy maintaining clean, safe environments in a dynamic setting, we would love to hear from you.The working hours are 8am to 4pm on Monday to Friday, 37.5 hours per week. This will be a temporary, maternity cover position for around one year. Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Cleaning of high rise communal internal and external areas such as lifts, stairs, courtyards, paths and grass areasRemoving any dumped refuse bags and household items to refuse chambers or other refuse areas.Sweeping of hard surfaces and litter picking of soft surfaces. Key requirements: Knowledge of COSHH.Experience of cleaning services and cleaning equipment.Ability to work as part of a team and use own initiative. Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an outstanding Account Director based in the Southeast of England to... Pinnacle Group are looking for an outstanding Account Director based in the Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio. Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications: RHS Certificate in Practical Horticulture (Level 3 or greater).  Horticulture (BSc or greater), Land Management (BSc or greater) Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for a dedicated Caretaker. You will be joining our Caretaking and Cleanin... Pinnacle Group are looking for a dedicated Caretaker. You will be joining our Caretaking and Cleaning teams based in Telford. Our Soft FM team is responsible for a wide range of cleaning, grounds maintenance and caretaking services to ensure community assets are well-maintained. Your role will involve general maintenance, cleaning and security duties. You will need to be reliable, flexible, and capable of working independently. If you take pride in your work and enjoy maintaining clean, safe environments in a dynamic setting, we would love to hear from you.Hours will be 8am to 4pm, Monday to Friday. Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with  a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Maintenance: Performing daily maintenance and minor repairs, lighting bulbs, painting walls etc., possible booking contractors for major repairs. Security: Ensuring that doors and windows are locked and managing access to the building.Cleaning: Cleaning performing duties such as dusting sweeping and mopping vacuuming where required in support of cleaning team when required.Bin rotation and bin room cleaning: Cleaning bin Area’s and rotating binsElectrical checks: Checking heating system, lighting, alarm systems working properly, power room checks, water checksGrounds Maintenance and landscaping checks: Checking grounds, litter picking Key requirements: Proven experience as a handyman or in a similar role.Cleaning/caretaking experience. Flexible and able to work occasional evenings and weekends as required.  Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is looking for a vigilant Retail Security Officer to ensure the safety and security o... Pinnacle Group is looking for a vigilant Retail Security Officer to ensure the safety and security of our properties and residents. You will be joining our Facilities Management Team based at Stanley Square Shopping Centre in Sale - 15mins outside Manchester City Centre.   Your role will involve monitoring premises, conducting regular patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.This is a Permanent Role of x 24 hours per week working a 3 x day week which includes weekends plus the option of over time to cover sickness, holidays and additional event requirements on days, nights and weekends.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Complete daily security tasks, including the use of client software and security CCTV systems in the control room as well as operating the telephone switchboardCarry out routine foot patrol along with locking and unlocking the shopping centreTake accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on duty.Liaison with local authorities including police, emergency healthcare services or even fire extinguishers in case of an emergency.To carry out weekly Fire alarm testing and provide First Aid if necessary Key requirements: Valid SIA Front Line or DS Licence * EssentialCCTV Licence  * Essential  You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service.Be able to access, control and manage a large crowd of people efficiently and quickly.Full 5-year UK checkable work history Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a diligent Grounds Maintenance Operative to ensure our outdoor spaces... Pinnacle Group are looking for a diligent Grounds Maintenance Operative to ensure our outdoor spaces are well-maintained and visually appealing. You will be joining our Grounds Maintenance teams who are based from our office in Tulse Hill and travelling to sites across South London.  Your responsibilities will include mowing lawns, trimming hedges, planting, weeding, and general landscape upkeep of housing sites (new builds, extra care sites and sheltered accommodation). You will have a keen eye for detail, be physically fit, and possess a strong work ethic. If you are passionate about creating and maintaining beautiful, safe outdoor environments, we would love to hear from you.This is a full time position where you will be working 7.30am to 3.30pm, Monday to Friday. Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.  We’re a people-first organisation with a value driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our Values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Driving company vehicles and transporting plant, machinery and equipmentGeneral maintenance of grounds e.g. grass cutting, clearing of debris, leaves, litter, hedge and shrub trimmingUse of gardening equipment, powered hand tools and ride on machineryMaintenance of vehicles and gardening machinery  Key requirements: Full driving licenceExperience in using gardening power toolsKnowledge of relevant health and safety legislation and safety procedures.Commitment to delivering excellent customer service. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve.  As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are seeking an exceptional Head of National Service Centre (NSC) based in Speke, Live... Pinnacle Group are seeking an exceptional Head of National Service Centre (NSC) based in Speke, Liverpool to lead our Customer Services and Home Services teams in all aspects of exceptional customer service to 49,000 Service Families living throughout the United Kingdom in our Pinnacle Servie Families (PSF) division.The successful candidate will need a blend of operational expertise, leadership skills, and a genuine passion for customer service to transform the NSC into a high-performing, customer-centric team.  The successful candidate will need to demonstrate significant leadership and experience working within a customer service environment. The role will be subject to security vetting.PSF is one of three contractors appointed by the Defence Infrastructure Organisation (DIO) to run the prestigious Future Defence Infrastructure Services (FDIS) contract.  PSF are the National Accommodation Management Services (NAMS) contractor and as such we oversee all aspects of property allocation, move in, and move out and manage all in-residence maintenance enquiries. Our field force of over 120 housing officers manages the on-site customer interaction, and the Home Services and Customer Services Teams at NSC manage all remote customer interaction.  Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers. Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Develop, coach, mentor and motivate the teams to collaborate as a highly effective and cohesive group of multiskilled operators capable of dealing with any customer enquiry.Responsible for developing, maintaining and monitoring complex short and long-term strategies to meet client requirementsDrive performance improvements, manage capability, recognise and celebrate good performance.  Exceed KPIs as standard.Responsible for influencing, informing and engaging multiple stakeholders; managing challenging conversations and resolve issues effectively.Identify, analyse and effectively act on performance trends, and implement improvements, always striving for enhancements to current service levels.Design and implement processes that champion the needs of the customer, always aiming to exceed expectation.In the event of a major incident, co-ordinate the team to respond in a safe, timely and effective manner. Key Requirements Outstanding leadership and business acumen gained within a customer service environment.Significant experience working at a senior level, managing and motivating teams. Experienced in managing a multi-disciplinary team in a customer facing environmentGravitas and ability to form and maintain highly effective client and stakeholder relationships.Strong problem solving and decision-making skills.Experience of management of time critical projects with multiple dependencies.Knowledge and understanding of the Armed Forces Community and / or empathy with the associated values and standards.  Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and h... Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and hygiene. You will be joining our Facilities Cleaning Team based at Rufford Park Primary SchoolLS19 Your role will involve general cleaning duties such as sweeping, mopping, dusting, and waste management to ensure that the internal school facilities are cleaned to the required standard as directed by the Facilities Assistant and/or Superintendent.You will be reliable, detail-oriented, and committed to delivering excellence. If you take pride in your work and have a passion for creating clean, safe spaces, we encourage you to apply.You will be working with a team of school cleaners for 15hrs per week  - Monday to Friday 4pm  -7pm  Term Time  - then during the school holidays you work the hours between 8am – 4pmWho we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Clean toilets, urinals, hand basins, sinks etc.To ensure you are adhering to the colour coding directives and are regularly changing mop heads, cloths, and other equipmentDamp-wipe tables, chairs desks and hard surfacesVacuum all soft floors and carpets including barrier mattingTo clean and sanitise touch points, door handles, push plates, and other surfaces. Key requirements: The ability to work alone or as part of a team.Good knowledge of the use of cleaning chemicals including COSHH.Cleaning experience in a school environment would be preferred, however full training will be given.Please Note: The appointment of this role will be subject to completion of a satisfactory Enhanced Disclosure Barring Service Check (DBS) Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a professional Concierge to provide exceptional front-of-house servic... Pinnacle Group are looking for a professional Concierge to provide exceptional front-of-house services to our residents and visitors. You will be joining our Residential Property Management team based in Battersea. The Residential Property Management team oversees large, complex residential developments on behalf Institutional Investors, Developers and Residents’ Management Companies, providing comprehensive leasehold and block management services. Your responsibilities will include greeting and assisting guests, managing building access, handling inquiries, and ensuring a welcoming environment. You will need excellent communication skills, a friendly demeanor, and a strong sense of responsibility. If you are passionate about delivering outstanding customer service and enjoy being the first point of contact in a vibrant community, we would love to hear from you.This is a Night Concierge position where the hours will be 7pm to 7am, 4 nights on, 4 nights off. Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Welcoming clients and residents as a ‘Front of House’ service provider, Acting as the first point of reference for visitors, contractors and others who need assistance or information about Pinnacle’s services and the development.Manage resident complaints in relation to noise or other nuisance or suspected lease breaches, notifying management where necessary and assisting in issuing communications to residents about matters that affect themConduct regular security and safety patrols and site inspections, including riser & plant room checksMaintain inventory and stock of supplies for the effective management of the concierge desk and servicesHandling parcels and keys on behalf of leaseholders, tenants and management Key requirements: SIA licence indoor supervision and first aid is essential. Proven experience as concierge; experience in customer service or relevant role is an advantage.Strong communication skills. Proficiency in spoken and written English essential, Multilingual is strongly preferred.Proficient in Microsoft Excel, Word and One Note.Ability in multitasking, time management and managing conflicting priorities.  Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and h... Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and hygiene. You will be joining our Facilities Cleaning Team based at a school in the Slough area. Your role will involve general cleaning duties such as sweeping, mopping, dusting, and waste management to ensure that the internal school facilities are cleaned to the required standard as directed by the Facilities Assistant and/or Superintendent. You will be reliable, detail-oriented, and committed to delivering excellence. If you take pride in your work and have a passion for creating clean, safe spaces, we encourage you to apply.You will be working with a team of school cleaners for 15 hours per week  - Monday to Friday 6pm to 9pm.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Clean toilets, urinals, hand basins, sinks etc.To ensure you are adhering to the colour coding directives and are regularly changing mop heads, cloths, and other equipment Damp-wipe tables, chairs desks and hard surfacesVacuum all soft floors and carpets including barrier mattingTo clean and sanitise touch points, door handles, push plates, and other surfaces. Key requirements: The ability to work alone or as part of a team.Good knowledge of the use of cleaning chemicals including COSHH.Cleaning experience in a school environment would be preferred, however full training will be given.Please Note: The appointment of this role will be subject to completion of a satisfactory Enhanced Disclosure Barring Service Check (DBS) Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme  

Pinnacle Group are looking to recruit an experienced Accounts Assistant to support the efficient and... Pinnacle Group are looking to recruit an experienced Accounts Assistant to support the efficient and smooth running of the team. Your responsibilities will include processing purchase invoices, updating supplier records and preparing and processing weeklypayment run. This is a full time, hybrid role working Monday - Friday from 8.30am - 5pm.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Process manual payments dailyReconciling supplier statementsDistribute supplier invoices for approvalDealing with internal and external queriesManaging supplier accountsAssist with month end close Key requirements:Able to work to tight deadlines Flexible approach to carrying out extra duties during busy period (month end)Effienct use of Microsoft Office (Excel, Outlook etc)Experience within a busy teamManaging multiple inbox’sAttention to detail Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is seeking a Mobile Security Guard Supervisor -  to support the Senior Account Manage... Pinnacle Group is seeking a Mobile Security Guard Supervisor -  to support the Senior Account Manager to manage our clients' site in North West England. You will be joining our B2B Central Management Team in the North West area.Your role will involve adequate and suitable staffing of the client’s premises by way of site visits, patrols, welfare checks, and arranging or providing shift cover across the North West of England.If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for The Role – Mobile Security Supervisor - North West EnglandWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.As a Fulltime working Supervisor Working, you will be supporting the Senior Account Manager to ensure adequate and suitable staffing of the client’s premises by way of site visits, patrols, welfare checks and arranging or providing shift cover in the Northwest. there would be an expectation to cover 12-hour shifts in Liverpool, Manchester, Deeside Please note: The role comes with a fully financed company electric vehicle , laptop and mobile phoneDuties/Key Responsibilities Support our clients and teams with a cover of core shifts and additional requirements.Conduct regular visits to all our security sites across the Northwest to monitor standards, and review and update paperwork.Support with mobilisations of new security contractsConduct out-of-hours welfare visits to site teams.People management including Training and induction of new starters / investigation/disciplinary support / Appraisal supportKey Holding / Locking and unlocking premises  / During emergencies, being part of the emergency response procedures. Skills Required Valid SIA Front Line LicenceValid UK driving licenceCCTV experience is ideal but not essential1ST Aid at Work Cert preferred but not essentialFull 5-year UK checkable work history Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are seeking a dedicated a Housing Assistant, to provide comprehensive administrative... Pinnacle Group are seeking a dedicated a Housing Assistant, to provide comprehensive administrative and organisational support to the Area Housing Manager and Housing Management Team including logging, acknowledging and ensuring responses are issued within the required timescales for correspondence and members enquiries.You will be joining our Homes Housing team based in Brockely, London. The Homes Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.This is an office based temporary position working 35hrs per week, Monday to Friday.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Answer reception and telephone enquiries and respond to requests for information received via e-mail, social media and voicemail whilst encouraging customer feedbackAccurately collect and record customer information, where necessary complete timely referrals to either internal or external contacts as appropriate.Build strong and effective working relationships with clients, resident representatives and other key stakeholders to create a positive impression of Pinnacle Group and the services we deliverAssisting the Housing Management Team with access arrangements, tenancy changes, arranging visits / inspections and maintaining up-to-date records. Logging and processing invoices.Attend and participate in forums, review panels, partnerships meetings, tenant and resident meetings, community events as required. Key requirements: Knowledge of housing legislation and current practice is desirable however we will consider candidates with experience in a similar field willing to learn.Confidence in forming effective working relationships with a diverse range of people, including working inclusively and as part of a teamExcellent listening, written and oral communication skills including the ability to adapt oral and written communication methods and styles to suit the audienceCompetent using a wide range of operational software and Microsoft Office packages particularly in the areas of Excel, Word, PowerPoint, Teams and Outlook. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an enthusiastic Income Collection Officer to manage a portfolio of le... Pinnacle Group are looking for an enthusiastic Income Collection Officer to manage a portfolio of leasehold accounts. Your role will involve looking after a large portfolio of accounts, chasing for arrears and maintain accurate records of all debt recovery action in accordance with the relevant policies and procedures.You will be joining our Housing Team based in Holborn. The Housing team operates a large mixed portfolio of new and existing Affordable Homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes. This is a full-time role working Monday to Friday from 9am to 5.30pm and is a hybrid working pattern with 2 days in the office each week.  Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Contact leaseholders to recovery outstanding charges using all available methods, letter, emails, telephone, and text messages as necessary.Raise late payment charges; agree and monitor repayment plans.To provide aging debt reports for the Income Manage.Referring accounts to solicitors and liaising with them to obtain settlement of outstanding arrears balances.To take ownership of any customer complaints or queries, liaise with the leasehold team to resolve them and provide timely feedback to the customer.To attend quarterly AOD meetings with the property Manager and client accountant. Key requirements: Prior experience in income and/or property setting.Strong communication skills.Strong numerical and reporting skills.Proficient in MS office applications (Word, Excel, Outlook). Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a dedicated Property Manager to provide a comprehensive housing manag... Pinnacle Group are looking for a dedicated Property Manager to provide a comprehensive housing management service for a portfolio of affordable housing properties. This is a customer facing role and the successful candidate will be an ambassador for the Pinnacle Group and our clients.You will be joining our Affordable Housing team. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.This is a hybrid role to work 3 days on site working Monday - Friday, 9am - 5pm and will look after a portfolio of properties across Newbury, Alton and West Parley.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Conduct all property management duties for the portfolio including full void turnaround – viewings, sign ups, mutual exchanges, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required.To carry out estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely manner.To progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software.To carry out property inspection visits and pre-check out visits with tenants for the portfolio.Keep and maintain all tenancy records up to date and assist with incoming and outgoing correspondance from tenants and the client. Key Requirements: Car user – travel to sites will be requiredA good understanding and knowledge of Affordable rent unit management, residential lettings and the property industryKnowledge of housing legislation and current practiceExperience of working in front line Housing ManagementBe able to perform a whole range of housing management, including voids, sign ups, estate inspections and reporting repairs.  Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Hard FM Manager to assist in the delivery of a Total F... Pinnacle Group are looking for an experienced Hard FM Manager to assist in the delivery of a Total FM focused contract with proven ability of delivering FM services. Your role will involve management of all Hard FM services delivered either in house or by providers and to manage and develop lifecycle planning, implementation, and monitoring in consultation with stakeholders.The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is a full-time role based at Thorpe le Soken and will involve travel to 3 schools in Clacton.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Manage project specific risks including the preparation, implementation, monitoring and review of risk management plans.Be proactive in identifying cost-saving and profit-making opportunities within the bounds of the contract specification.Manage, monitor, review and improve technical services provided under the contract, either directly or through contractors.Deliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirements.Assist the Contract Manager to develop and maintain systems and procedures to ensure the smooth running of the service. Key requirements: Significant experience in Hard FMWorking knowledge of CAFM systems and SFG20Demonstrable experience in managing contractors through KPI’s and SLAs to achieve high performance.Experience of Microsoft packagesHighly organised & self-motivated.IOSH qualified with technical qualification in FM or building maintenance services  Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit an experienced Maintenance Coordinator to support the Hard FM... Pinnacle Group are looking to recruit an experienced Maintenance Coordinator to support the Hard FM Manager in all Hard Services related operations within the Swindon Schools PFI Contracts including compliance with Health & Safety legislation, and external audit requirements. The role will include liaising with the Management team to ensure the safe delivery of Hard FM PPM tasks, Reactive Works and small works within budget and to time.You will be joining our Total FM team based in Swindon. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Co-ordination of all Hard Services requirements under direction of the Hard FM ManagerUpkeep, track and monitor the consistency of the PPM Plan and databaseEnsure compliance with all relevant statutory requirements.Deliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirements.Assist the Hard FM Manager to develop and maintain systems and procedures to ensure the smooth running of the service Key requirements: Working knowledge of SFG20Experience of Microsoft packagesExperience of FM service deliverablesExperience with CAFM systemsSatisfactory DBS clearance at enhanced level. Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme