Customer Account Manager

Customer Account Manager 

The details

Job Title: Customer Account Manager 

Working Hours: Monday – Friday 9am-5:30pm

Location: Gillingham, Dorset

Salary: £13 per hour

Duration: 12 months fixed term contract, extension available  

This role is hybrid minimum 2 days in Gillingham or Poole office . For the first 6 weeks of training, you will have to attend office 5 days a week

What you’ll be doing:

• Deal directly with customer inquiries received via all medias (e.g., fax, web, email) 
• Record details of inquiries, comments and complaints within quality management system.
• Communicate and coordinate with internal departments 
• Proposes ideas for processes & organisational improvements

Who we are looking for:

• Excellent verbal, written communication and active listening skills  
• A positive and flexible approach on dealing with customers
• Accurate and attention for detail
• Ability to work in a fast paced & complex environment   
• Proactive attitude
• IT Literate
• Previous customer service experience, ideally within a business-to-business environment
• Good knowledge of customer order management cycle and supply chain processes desirable  

Interested?

If this sounds like a role for you, please get in touch!

Call us: 01935 478800

Text us: 07730218845

Hit apply now or send your CV and cover letter directly to yeovil@citycentrerecruitment.co.uk

City Centre recruitment gets to know candidates – It’s all about having the right people! Our consultants are available to advise, guide and support you throughout the entire recruitment process.

Referral scheme.

Refer you friend or family member and get £25 shopping voucher!*

*Terms apply

INDYV

Voceer presents this job opportunity for City Centre Recruitment, a 50 person sized company who are categorized as a Direct Employer.