Uk working eligibility only.
CRM Manager
London - hybrid working
£45,000-£55,000
Our client is a leading wellbeing brand with an exclusive collection of members clubs and hotels across UK and Europe.
The CRM Manager will play a pivotal role in driving new member acquisition, streamlining onboarding experiences, and supporting regional marketing teams in delivering impactful, data-driven communications.
This is a unique opportunity to shape the future of CRM platforms, structures, and strategies within a dynamic and evolving organisation.
The role:
- Develop and execute CRM campaigns to drive lead generation and sales, collaborating with regional teams and optimizing conversion through reporting and A/B testing.
- Oversee CRM systems, partner relationships, and data collection, ensuring strategies align with business goals and comply with data privacy regulations.
- Create CRM calendars, craft compelling communications, and implement re-engagement strategies to reduce churn and enhance member loyalty.
- Work with analytics teams to develop dashboards, track performance, and refine CRM strategies based on data-driven insights.
- Support CRM platform evolution, collaborate with IT on system implementation, and drive innovation in CRM processes.
- Implement test-and-learn methodologies, optimise campaigns, and stay ahead of industry trends to maintain best-in-class CRM operations.
Experience
- Minimum 3 years’ experience in a CRM role within a fast-paced environment.
- Strong analytical skills with the ability to interpret data and drive CRM effectiveness.
- Experience with HubSpot is essential.
- Knowledge of MarTech integrations and onboarding new partners
- Creative mindset with a keen eye for communication design and engagement.
- Strong stakeholder management and cross-functional collaboration experience
- Experience working in global or multi-region organisations is advantageous.
- Proficiency in MS Office, particularly Excel and PowerPoint.
- Willingness to travel occasionally.
Voceer presents this job opportunity for COREcruitment, a 50 person sized company who are categorized as a Recruitment Agency.
This position is being managed by COREcruitment, a reputable recruitment agency known for placing candidates in desirable positions.
created 1 week ago