Property Manager

Harlow

permanent, full-time

£35,000 - £38,000 per annum

Uk working eligibility only.

Pinnacle Group are looking for an experienced Property Manager with both Estate, lettings and property management background to mobilise and manage a brand-new Build to Rent asset. Your role will involve management of the overall site and to be the main point of contact for the residents.

You will be joining the Place by Pinnacle team based in Harlow, Essex. The specialist Place by Pinnacle brand provides integrated market rental lettings and management services across single family and multi-family properties.

This is a full-time role working Monday to Friday from 9am - 5pm with a remote working pattern which will involve site visits when required.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

To manage the customer journey from start to finish inclusive of check in, inventories, tenancy progression, management of repairs, portfolio inspections and tenancy checks, releasing deposits and management of end of tenancy services.
To manage the overall site and be the main point of contact for all residents.
Developing and maintaining strong resident relationships and enhancing the customer experience.
To promote and deliver Environmental, Social and Governance (ESG) resident engagement strategies within your contract.
Health and Safety Operations and compliance to oversee contracts alongside the Technical Services Team

Key Requirements:

Operational experience working with and managing contracts within Build to Rent or Residential Lettings
Strong communication skills
Flexible with travel as required for the role.
Holds an ARLA L3 and or MIRPM qualification or willing to undertake exams.
Experience in block management desirable

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.