Assistant Health + Fitness Manager

Assistant Health and Fitness Manager – “Fitness”

Salary:                  £30,000+

Location               Dartford

Main Duties

The delivery of excellent services at all times to ensure customer satisfaction and maximize membership retention. To provide day-to-day management and assist in the overall management of the health & fitness facilities. The Assistant Manager will deputize in the absence of the Fitness Manager with the smooth functioning of all aspects of the health & fitness facilities. Ensure health and safety policies and procedures are followed; all whilst promoting the highest levels of customer service and staff engagement.

Responsibilities:

• Assume the responsibilities of the Health & Fitness Manager in their absence and take on a Duty Manager role when on shift, which will include supporting other departments within the club.
• Complete daily checks when on shift as per the normal operating procedures and ensure the team completes these to a high standard.
• Monitor equipment and facilities daily, record cleanliness, report damage or faults, and take appropriate action to rectify issues.
• Review staffing requirements with the Health and Fitness Manager to promptly hire fitness instructors/lifeguards and cleaning staff.
• Support the Health & Fitness Manager in leading and developing high-performing teams through effective training, people management, development, and retention.
• Assist in ensuring all contracts, licenses, and documentation required for safe and effective operation are in place and adhered to consistently.
• Support the studio coordinator, swimming coordinator, lifeguards, and cleaning team in day-to-day operations.
• Monitor the pool, conduct plant room checks, test water quality, and perform regular checks of the pool, spa area, and changing facilities.
• Develop instructor and personal training standards, ensuring adherence to the highest level.
• Develop new ideas to promote member motivation and retention.
• Track and communicate fitness industry trends to the team and members.
• Address customer service issues or complaints professionally and take further action where required.
• Conduct individual and group inductions/classes for members.
• Administer first aid, assist in pool rescues, and apply resuscitation as necessary.
• Demonstrate commitment to continuous personal and professional development.
• Comply with organizational policies, procedures, and health & safety guidelines, including Normal Operating Procedures and Emergency Action Plan.
• Undertake any further duties requested by management.

For more details contact david@corecruitment.com or call David on 02077902666.

Voceer presents this job opportunity for COREcruitment, a 50 person sized company who are categorized as a Recruitment Agency.

This position is being managed by COREcruitment, a reputable recruitment agency known for placing candidates in desirable positions.