Shared Ownership Coordinator

Holborn

permanent, full-time

£24,000 - £28,000 per annum

Uk working eligibility only.

Pinnacle Group are looking for a skilled Shared Ownership Coordinator to support the Shared Ownership Manager to provide an effective and efficient customer focused service to our shared ownership customers. The role will include service delivery to our clients relating to rent/service charge account management, resales and staircasing administration.

You will be joining our Affordable Housing team. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.

This is a fully remote role with the option to attend the office. The working hours are Monday - Friday 9am - 5.30pm.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Assisting with general enquiries from shared owners
Managing requests for staircasing & resales
Checking S106s and leases
Answering legal enquiries and liaising with solicitors
Rent increase reviews and recording data

Key requirements:

Experienced in leasehold enquiries & management.

Provide high levels of customer service.
Administration experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.