Assistant Property Manager

Wembley

contract, full-time

£27,000 - £29,000 per annum

Uk working eligibility only.

Pinnacle Group are looking to recruit an experienced Assistant Property Manager to support the Property Manager with all required block inspections and site attendance. The role will involve developing positive and effective relationships with individual residents, the client, and other stakeholders.

The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.

This is a full-time role and will cover a portfolio across Wembley, Watford, Brentford and Enfield. This is a fixed term contract until the end of October.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Assist the Property Manager in managing the administration of the client's customer portal and responding to housing management queries.
Support the Property Manager with all required block inspections and site attendance.
Manage the incoming repair cases logged on the system and lead on the review of cases and raising of repairs for the rented properties, alongside the Property Managers.
Manage the void process including advertising properties, arranging void inspections, attending move out/move in appointments and settling new customers into their homes ensuring they are provided all relevant information.
Communicate clearly and effectively with residents, managing the digital customer contact.

Key requirements:

Car driver

Be able to work proactively under own initiative Excellent administrative skills.

Good customer service skills and the ability to work within an ever-changing environment IT skills (Word and Excel and relevant software)

Experience of Affordable Housing in a lettings and property management role.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.