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Date Posted
Coventry , West Midlands
temporary, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£12.21 per hour + bonus and benefits.This is a work from home role.

created 3 hours ago
Newcastle upon Tyne , North East
temporary, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£12.21 per hour + bonus and benefits.This is a work from home role.

created 3 hours ago
Derby , East Midlands
temporary, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£12.21 per hour + bonus and benefits.This is a work from home role.

created 3 hours ago
Birmingham , West Midlands
temporary, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£12.21 per hour + bonus and benefits.This is a work from home role.

created 2 days ago
Solihull , West Midlands
temporary, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£12.21 per hour + bonus and benefits.This is a work from home role.

created 2 days ago
Nottingham , East Midlands
temporary, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£12.21 per hour + bonus and benefits.This is a work from home role.

created 2 days ago
Sunderland , North East
temporary, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£12.21 per hour + bonus and benefits.This is a work from home role.

created 2 days ago
Bloxwich , West Midlands
temporary, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£12.21 per hour + bonus and benefits.This is a work from home role.

created 1 week ago
Sunderland , North East
temporary, full-time
£12.21 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£12.21 per hour + bonus and benefits.This is a work from home role.

created 1 week ago
Walsall , West Midlands
temporary, full-time
£11.44 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£11.44 per hour + bonus and benefits.This is a work from home role.

created 1 week ago
Solihull , West Midlands
temporary, full-time
£11.44 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£11.44 per hour + bonus and benefits.This is a work from home role.

created 1 week ago
Newcastle upon Tyne , North East
temporary, full-time
£11.44 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£11.44 per hour + bonus and benefits.This is a work from home role.

created 1 week ago
Sheffield , Yorkshire and The Humber
temporary, full-time
£11.44 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£11.44 per hour + bonus and benefits.This is a work from home role.

created 1 week ago
Liverpool , North West
temporary, full-time
£11.44 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully... We’re recruiting for Customer Service Advisors working from home (fully remote).Work from home fully remote and telephone experience isn’t essential.Career progression available.Customer Service Advisor benefits: A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTemporary to permanent opportunities availableTraining is included to prepare you for this role Customer Service Advisor role:A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:£11.44 per hour + bonus and benefits.This is a work from home role.

created 1 week ago
Cramlington , North East
permanent, full-time
£12.33 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression... We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression available.  Customer Service Advisor benefits:   Working from homeFlexible hoursTraining is included to prepare you for this role Customer Service Advisor role:  You’ll be receiving incoming calls and dealing with a variety of requests and queries from senior citizens of the TV Licensing customer base, or their families. One minute you might be receiving payment to renew a licence, the next answering a question about policies and regulations or changing a customer’s address details. The most sensitive of requests are to close accounts of bereaved customers, these calls can be emotionally upsetting and require you to be up-hold your emotional intelligence and professional but empathic nature. We’ll also rely on you to accurately capture data and enter it onto the relevant systems. And, all the while, you’ll need to use your empathy and understanding whilst communicating with a range of customers that you’re supporting. Work from home in a secure and private workspace with your own reliable internet accessComplete telephony, digital and admin-based tasks to service customer queriesProvide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working inEnsure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all timesAs a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impressionTake ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your dayDeal with customer data ethically and in accordance with relevant requirements to the industry you're working in.Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Upon applying, please let us know of the following: Do you have any unspent criminal convictions?Do you have a good credit history? Customer Service Advisor pay:  £12.33 an hour. This is a work from home role.

created 2 weeks ago
Manchester , North West
permanent, full-time
£12.33 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression... We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression available.  Customer Service Advisor benefits:   Working from homeFlexible hoursTraining is included to prepare you for this role Customer Service Advisor role:  You’ll be receiving incoming calls and dealing with a variety of requests and queries from senior citizens of the TV Licensing customer base, or their families. One minute you might be receiving payment to renew a licence, the next answering a question about policies and regulations or changing a customer’s address details. The most sensitive of requests are to close accounts of bereaved customers, these calls can be emotionally upsetting and require you to be up-hold your emotional intelligence and professional but empathic nature. We’ll also rely on you to accurately capture data and enter it onto the relevant systems. And, all the while, you’ll need to use your empathy and understanding whilst communicating with a range of customers that you’re supporting. Work from home in a secure and private workspace with your own reliable internet accessComplete telephony, digital and admin-based tasks to service customer queriesProvide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working inEnsure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all timesAs a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impressionTake ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your dayDeal with customer data ethically and in accordance with relevant requirements to the industry you're working in.Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Upon applying, please let us know of the following: Do you have any unspent criminal convictions?Do you have a good credit history? Customer Service Advisor pay:  £12.33 an hour. This is a work from home role.

created 2 weeks ago
Warmsworth , Yorkshire and The Humber
permanent, full-time
£12.33 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression... We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression available.  Customer Service Advisor benefits:   Working from homeFlexible hoursTraining is included to prepare you for this role Customer Service Advisor role:  You’ll be receiving incoming calls and dealing with a variety of requests and queries from senior citizens of the TV Licensing customer base, or their families. One minute you might be receiving payment to renew a licence, the next answering a question about policies and regulations or changing a customer’s address details. The most sensitive of requests are to close accounts of bereaved customers, these calls can be emotionally upsetting and require you to be up-hold your emotional intelligence and professional but empathic nature. We’ll also rely on you to accurately capture data and enter it onto the relevant systems. And, all the while, you’ll need to use your empathy and understanding whilst communicating with a range of customers that you’re supporting. Work from home in a secure and private workspace with your own reliable internet accessComplete telephony, digital and admin-based tasks to service customer queriesProvide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working inEnsure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all timesAs a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impressionTake ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your dayDeal with customer data ethically and in accordance with relevant requirements to the industry you're working in.Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Upon applying, please let us know of the following: Do you have any unspent criminal convictions?Do you have a good credit history? Customer Service Advisor pay:  £12.33 an hour. This is a work from home role.

created 2 weeks ago
Washington , North East
permanent, full-time
£12.33 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression... We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression available.  Customer Service Advisor benefits:   Working from homeFlexible hoursTraining is included to prepare you for this role Customer Service Advisor role:  You’ll be receiving incoming calls and dealing with a variety of requests and queries from senior citizens of the TV Licensing customer base, or their families. One minute you might be receiving payment to renew a licence, the next answering a question about policies and regulations or changing a customer’s address details. The most sensitive of requests are to close accounts of bereaved customers, these calls can be emotionally upsetting and require you to be up-hold your emotional intelligence and professional but empathic nature. We’ll also rely on you to accurately capture data and enter it onto the relevant systems. And, all the while, you’ll need to use your empathy and understanding whilst communicating with a range of customers that you’re supporting. Work from home in a secure and private workspace with your own reliable internet accessComplete telephony, digital and admin-based tasks to service customer queriesProvide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working inEnsure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all timesAs a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impressionTake ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your dayDeal with customer data ethically and in accordance with relevant requirements to the industry you're working in.Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Upon applying, please let us know of the following: Do you have any unspent criminal convictions?Do you have a good credit history? Customer Service Advisor pay:  £12.33 an hour. This is a work from home role.

created 2 weeks ago
Colchester , East of England
permanent, full-time
£12.33 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression... We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression available.  Customer Service Advisor benefits:   Working from homeFlexible hoursTraining is included to prepare you for this role Customer Service Advisor role:  You’ll be receiving incoming calls and dealing with a variety of requests and queries from senior citizens of the TV Licensing customer base, or their families. One minute you might be receiving payment to renew a licence, the next answering a question about policies and regulations or changing a customer’s address details. The most sensitive of requests are to close accounts of bereaved customers, these calls can be emotionally upsetting and require you to be up-hold your emotional intelligence and professional but empathic nature. We’ll also rely on you to accurately capture data and enter it onto the relevant systems. And, all the while, you’ll need to use your empathy and understanding whilst communicating with a range of customers that you’re supporting. Work from home in a secure and private workspace with your own reliable internet accessComplete telephony, digital and admin-based tasks to service customer queriesProvide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working inEnsure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all timesAs a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impressionTake ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your dayDeal with customer data ethically and in accordance with relevant requirements to the industry you're working in.Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Upon applying, please let us know of the following: Do you have any unspent criminal convictions?Do you have a good credit history? Customer Service Advisor pay:  £12.33 an hour. This is a work from home role.

created 2 weeks ago
North Shields , North East
permanent, full-time
£12.33 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression... We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression available.  Customer Service Advisor benefits:   Working from homeFlexible hoursTraining is included to prepare you for this role Customer Service Advisor role:  You’ll be receiving incoming calls and dealing with a variety of requests and queries from senior citizens of the TV Licensing customer base, or their families. One minute you might be receiving payment to renew a licence, the next answering a question about policies and regulations or changing a customer’s address details. The most sensitive of requests are to close accounts of bereaved customers, these calls can be emotionally upsetting and require you to be up-hold your emotional intelligence and professional but empathic nature. We’ll also rely on you to accurately capture data and enter it onto the relevant systems. And, all the while, you’ll need to use your empathy and understanding whilst communicating with a range of customers that you’re supporting. Work from home in a secure and private workspace with your own reliable internet accessComplete telephony, digital and admin-based tasks to service customer queriesProvide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working inEnsure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all timesAs a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impressionTake ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your dayDeal with customer data ethically and in accordance with relevant requirements to the industry you're working in.Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Upon applying, please let us know of the following: Do you have any unspent criminal convictions?Do you have a good credit history? Customer Service Advisor pay:  £12.33 an hour. This is a work from home role.

created 2 weeks ago
Sunderland , North East
permanent, full-time
£12.33 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression... We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression available.  Customer Service Advisor benefits:   Working from homeFlexible hoursTraining is included to prepare you for this role Customer Service Advisor role:  You’ll be receiving incoming calls and dealing with a variety of requests and queries from senior citizens of the TV Licensing customer base, or their families. One minute you might be receiving payment to renew a licence, the next answering a question about policies and regulations or changing a customer’s address details. The most sensitive of requests are to close accounts of bereaved customers, these calls can be emotionally upsetting and require you to be up-hold your emotional intelligence and professional but empathic nature. We’ll also rely on you to accurately capture data and enter it onto the relevant systems. And, all the while, you’ll need to use your empathy and understanding whilst communicating with a range of customers that you’re supporting. Work from home in a secure and private workspace with your own reliable internet accessComplete telephony, digital and admin-based tasks to service customer queriesProvide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working inEnsure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all timesAs a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impressionTake ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your dayDeal with customer data ethically and in accordance with relevant requirements to the industry you're working in.Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Upon applying, please let us know of the following: Do you have any unspent criminal convictions?Do you have a good credit history? Customer Service Advisor pay:  £12.33 an hour. This is a work from home role.

created 2 weeks ago
Doncaster , Yorkshire and The Humber
permanent, full-time
£12.33 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression... We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression available.  Customer Service Advisor benefits:   Working from homeFlexible hoursTraining is included to prepare you for this role Customer Service Advisor role:  You’ll be receiving incoming calls and dealing with a variety of requests and queries from senior citizens of the TV Licensing customer base, or their families. One minute you might be receiving payment to renew a licence, the next answering a question about policies and regulations or changing a customer’s address details. The most sensitive of requests are to close accounts of bereaved customers, these calls can be emotionally upsetting and require you to be up-hold your emotional intelligence and professional but empathic nature. We’ll also rely on you to accurately capture data and enter it onto the relevant systems. And, all the while, you’ll need to use your empathy and understanding whilst communicating with a range of customers that you’re supporting. Work from home in a secure and private workspace with your own reliable internet accessComplete telephony, digital and admin-based tasks to service customer queriesProvide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working inEnsure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all timesAs a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impressionTake ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your dayDeal with customer data ethically and in accordance with relevant requirements to the industry you're working in.Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Upon applying, please let us know of the following: Do you have any unspent criminal convictions?Do you have a good credit history? Customer Service Advisor pay:  £12.33 an hour. This is a work from home role.

created 2 weeks ago
Liverpool , North West
permanent, full-time
£12.33 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression... We’re recruiting for Customer Service Advisors working from home (fully remote).  Career progression available.  Customer Service Advisor benefits:   Working from homeFlexible hoursTraining is included to prepare you for this role Customer Service Advisor role:  You’ll be receiving incoming calls and dealing with a variety of requests and queries from senior citizens of the TV Licensing customer base, or their families. One minute you might be receiving payment to renew a licence, the next answering a question about policies and regulations or changing a customer’s address details. The most sensitive of requests are to close accounts of bereaved customers, these calls can be emotionally upsetting and require you to be up-hold your emotional intelligence and professional but empathic nature. We’ll also rely on you to accurately capture data and enter it onto the relevant systems. And, all the while, you’ll need to use your empathy and understanding whilst communicating with a range of customers that you’re supporting. Work from home in a secure and private workspace with your own reliable internet accessComplete telephony, digital and admin-based tasks to service customer queriesProvide an outstanding service experience to customers by managing various inbound queries that could relate to anything specific to the business, team and/or sector you're working inEnsure you are providing each and every customer with an enjoyable customer service experience, by providing a high level of customer care and attention at all timesAs a representative of the company, you will contribute to the lasting impression a customer will have and so it is important that you consistently demonstrate the values and behaviours of the business you're working for to ensure their service experience leaves a positive lasting impressionTake ownership of customer problems, solving them at first point of contact and escalate when requiredComplete data entry and processing; you will maintain data entry protocols and carefully record other information throughout your dayDeal with customer data ethically and in accordance with relevant requirements to the industry you're working in.Collaborate within the team to clarify facts, exchange information or resolve enquiries and issues Upon applying, please let us know of the following: Do you have any unspent criminal convictions?Do you have a good credit history? Customer Service Advisor pay:  £12.33 an hour. This is a work from home role.

created 2 weeks ago
Durham , North East
permanent, full-time
£11.44 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Work from home ful... We’re recruiting for Customer Service Advisors working from home (fully remote).  Work from home fully remote and telephone experience isn’t essential.Career progression available.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role   Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £11.44 per hour + bonus and benefits. This is a work from home role.

created 3 weeks ago
Newcastle upon Tyne , North East
permanent, full-time
£11.44 per hour

We’re recruiting for Customer Service Advisors working from home (fully remote).  Work from home ful... We’re recruiting for Customer Service Advisors working from home (fully remote).  Work from home fully remote and telephone experience isn’t essential.Career progression available.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role   Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment, either on site, or virtually from the comfort of your own home.You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £11.44 per hour + bonus and benefits. This is a work from home role.

created 3 weeks ago