Uk working eligibility only.
Receptionist – North London! Monday – Friday!
Receptionist
North London
Salary: £23,400 per annum
Hours: Full-Time (Monday to Friday)
COREcruitment is working with a medical practice in North London who are looking to recruit a Receptionist to join their team!
As a Receptionist in a dynamic and patient-focused orthodontic practice. As the first point of contact for patients, the Receptionist plays a key role in ensuring every visitor has a positive and seamless experience. This role requires excellent organizational skills, attention to detail, and a welcoming demeanour to support both patients and clinical staff.
Key Responsibilities:
- Greeting Patients: Provide a warm and professional welcome to all visitors.
- Appointment Management: Book, confirm, and reschedule patient appointments using practice management software.
- Phone and Email Handling: Manage incoming communications, respond to inquiries, and transfer messages as needed.
- Patient Records: Maintain and update patient files, ensuring accuracy and confidentiality following GDPR guidelines.
- Payment Handling: Process payments, issue receipts, and manage invoices.
- Coordination with Clinical Staff: Collaborate with orthodontists, dental nurses, and team members to ensure smooth operations.
- Waiting Room Management: Keep the waiting area clean, organized, and stocked with relevant information.
- Patient Follow-Ups: Call patients to confirm appointments and send reminders as needed.
- Complaint Handling: Address minor patient concerns with professionalism, escalating issues as required.
Skills & Experience Required:
- Previous reception or front desk experience (preferably in a healthcare or dental setting).
- Strong communication skills, both verbal and written.
- Excellent organizational and time-management abilities.
- Proficiency with IT systems (Excel)
- Customer service-oriented approach – friendly, professional, and patient-focused.
- Ability to handle sensitive information with confidentiality.
- Team player with a positive, proactive attitude.
- Flexibility to work occasional Saturdays or late shifts if required.
If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com
Voceer presents this job opportunity for COREcruitment, a 50 person sized company who are categorized as a Recruitment Agency.
This position is being managed by COREcruitment, a reputable recruitment agency known for placing candidates in desirable positions.
created 2 days ago