Uk working eligibility only.
Claims Handler
Newcastle-Under-Lyme
£22,500 - £25,000 per annum
Monday to Friday, 37.5 hours per week
Are you an experienced Claims Handler seeking a new challenge with a team that excels beyond industry standards?
Our client boasts over a century of combined claims expertise, providing you with the opportunity to grow, broaden your knowledge across diverse insurance products, and pursue professional qualifications.
What You'll Be Doing:
- Managing a caseload of insurance claims across a multi-client team
- Overseeing all stages of the claims process from initiation to resolution
- Responding to inquiries from customers, clients, and suppliers in a timely manner
- Assuming responsibility for a key aspect of the customer experience throughout their insurance claim journey
- Communicating with clients, customers, and suppliers through an omni-channel approach, including email, phone, and a bespoke messaging service
- As a senior role, demonstrating self-motivation, with the ability to effectively prioritize tasks and operate with a high degree of autonomy
- Undertaking leadership responsibilities, including managing a team of surveyors within a designated region, as well as triaging insurance claims and appointing appropriate suppliers to ensure optimal outcomes for the customer while managing costs for the insurer
We're looking for someone who:
- Prior experience in customer service, with a focus on preventing and resolving complaints
- Experience within the insurance industry, specifically in household insurance
- Relevant qualifications such as Buildings Insurance for Claims Handlers, Technical Modules, or other job-related technical certifications
- Strong IT skills, with the ability to navigate and utilize multiple systems effectively
- Excellent communication skills, both written and verbal
- Strong organizational skills with the ability to manage tasks efficiently
If you're passionate about customer service, thrive in a fast-paced environment, and are eager to learn and grow, we'd love to hear from you.
Please send your CV to MegW@kpir.co.uk or call 01782 712230
INDCOM
Voceer presents this job opportunity for KPI Recruiting LTD, a 1000 person sized company who are categorized as a Recruitment Agency.
This position is being managed by KPI Recruiting LTD, a reputable recruitment agency known for placing candidates in desirable positions.
created 2 weeks ago