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DUTCH SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 & GREAT BENEFITSAre you... DUTCH SPEAKING CUSTOMER SERVICE ADVISOR / MANCHESTER / HYBRID / £25,000 & GREAT BENEFITSAre you a fluent Dutch Speaker, with excellent Customer Service skills? If so, we have an exciting new opportunity for you to join our rapidly growing team!WEX Inc. is a leading provider of business to business physical, digital and virtual card payment solutions.WEX's fleet, corporate and health payment solutions provide its customers – comprising small businesses, large fleets and corporations – with unparalleled security and control across a wide spectrum of business sectors.Our people make all the difference in our success, we currently have a fantastic new opening for a talented Customer Service Advisor (Dutch Speaker) to join us. You will be working in an expanding Department, covering a European wide operation.What’s on offer? Highly competitive salary £25,000Annual company bonus37.5-hour week, Monday to Friday, no evenings or weekendsHybrid working from our Manchester City Centre office (1 – 2days per week)Industry leading pension25 days holidays plus bank holidays – with the opportunity to purchase additional holidaysLife assurance & Income protectionDiscount & perks platformEmployee wellbeingEmployee Fuel Card Key Responsibilities of the Dutch Speaking Customer Service Advisor: Advise Sales of customers commercial queriesInvestigate transaction declines & velocity queriesLiaising with all staff both in Manchester and in European OfficesCopy Invoice Requests, Transaction QueriesProvide on-going support to colleagues and highlight training requirements to Team LeaderAnswer phone calls with set criteria and within parameters set out by the CompanyAssist in identifying and resolving areas that reduce liability or queriesCarry out data entry for Customers & CardsProduction of Customer Transaction Files and ReportsForward customer payment concerns to Credit Collections immediatelyProvide support to customers using website/systems provided Skills & Experience: Fluent Dutch - speaking and writingPrevious experience in similar Customer Service roleAbility to mentor, develop & improve skills of othersBuild a powerful sense of ownership and teamworkEstablish and maintain co-operative and effective working relationshipsMake identifiable contributions to business objectivesSelf-motivated, organised and can work on own initiativeTaking “ownership” of problems What’s next?If you believe you have the passion to join our Customer Service Team and wish to help grow WEX then please APPLY TODAY for immediate consideration.

CUSTOMER SUPPORT SPECIALIST / MANCHESTER / COMPETITIVE PAY + GREAT BENEFITSAre you passionate about... CUSTOMER SUPPORT SPECIALIST / MANCHESTER / COMPETITIVE PAY + GREAT BENEFITSAre you passionate about delivering an exceptional customer experience? Ready for an exciting new challenge? If so, we have the perfect Customer Support Specialist role for you. Highly competitive rates of pay, extensive benefits and fantastic support from Senior Management. We are a market leading Engineering Company, with over 25 years of experience in Electrical and Mechanical Maintenance Services and 24/7 Solutions. Our repairs workshop is one of the largest in the UK and represents a £3m investment. As we continue to grow, a brand-new opening has arisen for an enthusiastic Customer Support Specialist to join our team.The Customer Support Specialist will be key to the continual growth of the business. Using telephone investigative techniques and backed up by direct and electronic marketing, the Customer Support Specialist will develop and maintain customers confidence.What’s on offer? Competitive pay and contributory pension scheme.25 days holiday a year plus bank holidays.Excellent working environment, with great training and development opportunities.Charity events, fund-raising activities, and an excellent employee assistance program. Free annual medical and flu vaccination, and work clothes and PPE where required.PERKBOX.Free car parking on site.Employee Assistance Program. Key Responsibilities of the Customer Support Specialist: Maximise sales of all the companies’ services into existing customers and prospective customersImplement Marketing Schedule as directed by the General ManagerCreation of marketing information and send to prospects and customersLocating and calling prospects to make appointmentsIdentify key drivers within customersMake customers aware of the company’s  services into existing accountsMonitor sales revenues for customers and act to maximise salesCustomer services calls with telephone planningMaintain the company’s CRMWeekly/monthly reporting of activity Skills & Experience Required: Previous experience in a similar customer support environmentEnjoys speaking to people Not afraid of telephone rejectionBe a strong advocator for the customer and companyStrong communicator, both verbally and writtenUnderstanding of the company’s products & services.  Engineering knowledge is an advantageBe highly committed, well-motivated, and committed to the objectives of the business What's Next?If you have the customer service skills and experience to be successful in this Customer Support Specialist position, we would love to hear from you. APPLY NOW for immediate consideration.PLEASE NOTE: All candidates will be asked to complete a personality profile test before progressing to interview.

FINANCIAL CONTROLLER / HYBRID ROLE / MANCHESTER CITY CENTRE / UP TO £65K & GREAT BENEFITSWEX is... FINANCIAL CONTROLLER / HYBRID ROLE / MANCHESTER CITY CENTRE / UP TO £65K & GREAT BENEFITSWEX is an innovative payments and technology company looking to forge the way in a rapidly changing environment, with a goal to simplify the business of doing business for our customers, freeing them to spend more time, with less worry, on the things they love.We are on a journey to build a consistent world class user experience across our products and services and leverage customer driven innovation across all of our strategic initiatives.Due to internal promotion we are now looking for a new Financial Controller to join our highly experienced team based in Manchester.The successful Financial Controller will work with a large finance team but will be working in a smaller sub team where they are responsible for three direct reports.What’s on offer? Highly competitive salary between £55,000-£65,000 (dependent on experience)Annual company bonus37.5 hour week - Monday to Friday- no evenings & weekends Hybrid working (1-2 days per week in the Manchester office)Industry leading pension scheme 25 days holiday plus bank holidays - with the opportunity to purchase additional holidays Life assurance Income protectionDiscounts & perks platform Employee wellbeingEmployee & Corporate events calendar throughout the year Key Responsibilities of the Financial Controller: Manage the preparation of monthly management accounts for the France, Belgium, Germany, UK and Telematics businesses under tight reporting deadlines to the US parentPreparation of supplementary returns to US head office finance teamInvestigate and explain variances to budget and forecast.Work with the FP&A team to prepare detailed budgets and forecastsDevelop strong relationships financial systems, FP&A, commercial and credit teams to enable effective business partnering processPreparation of the annual financial statements for statutory entities including liaison with external auditors with support from ECCManage audit process for 4 x legal entitiesManage a junior finance team (1 x qual, 2 x part quals)Liaison with financial systems team to ensure smooth delivery into finance of system changes and upgradesMaintain a culture of ongoing people development and process improvementMaintenance of a strong accounting control environment via monthly balance sheet reconciliation processReview of month end reconciliations and timely resolution of differencesManage AR ledgers for relevant businessesBusiness Partnering (Telematics) – assist the preparation of monthly financial and non financial performance information for discussion with product managerFinance point of contact for staff in local officesPotential ad hoc European travel to assist with compliance obligations e.g. meetings with compliance advisorsAssistant with finance projects as and when required Skills & Experience: Qualified accountant with proven working experienceAbility to interface with all levels of management and staffComfortable working in a large finance team of approx. 40 staff and liaising with peer group of Financial Controllers (3 in total including this role)Excellent technical accounting knowledgeHigh level of IT literacy including use of databases (MS Access)Ability to effectively delegate tasks whilst retaining responsibilityStrong organisational skillsAccomplished communication skills, verbal and writtenFlexible approach and willingness to “roll up sleeves”Astute attention to detail, ensuring that as far as possible items presented are ‘right 1st time’ What’s Next?If you feel that you have the necessary skills to be our next Financial Controller then please APPLY TODAY for immediate consideration.

SENIOR SALES MANAGER / WORCESTER / COMPANY CAR / £50,000 TO £65,000 PER ANNUMThis is an exciting opp... SENIOR SALES MANAGER / WORCESTER / COMPANY CAR / £50,000 TO £65,000 PER ANNUMThis is an exciting opportunity for a Senior Sales Manager to join a market leading organisation looking to build a global brand.Our client is a manufacturing business, based in Worcester, and is experiencing significant growth. With expansion plans underway, they are looking for a skilled and experienced Senior Sales Manager to join their team.The Senior Sales Manager will be essential in driving our client’s business forward. Reporting to the CEO, this role involves overseeing and leading all sales and marketing activities, developing strategic plans, and ensuring the successful execution of these plans to meet their growth objectives.The Senior Sales Manager role will also include hands-on sales of key accounts and market development, with a clear goal of export expansion across several strategic market sectors. This role will be office-based when not traveling to visit customers.What’s on Offer? £50,000 to £65,000 depending on experience.Company pension scheme.Company car.Opportunities for development and growth prospects.A supportive work environment and the opportunity to be part of a growing business. Key Responsibilities of the Senior Sales Manager: Develop and implement comprehensive sales and marketing strategies to achieve objectives.Lead and manage the sales and marketing teams, providing guidance, training, and support.Develop relationships with key customers and target accounts.Identify and pursue new market opportunities to expand our customer base and increase revenue.Analyse market trends and competitors to inform strategic decisions.Build and maintain strong relationships with key clients and stakeholders.Oversee the creation of marketing materials, campaigns, and promotional activities.Monitor and report on the effectiveness of sales and marketing activities, providing insights and recommendations for improvement.Engage in hands-on sales of key accounts and market development.Collaborate with other departments to ensure alignment of sales and marketing strategies with overall business goals.Drive export expansion across several strategic market sectors. Skills & Experience Required: Bachelor’s degree in business, marketing, or a related field; MBA preferred.At least 8-10 years of experience in sales and marketing, with a proven track record of success in a senior management role.Experience in the manufacturing industry is highly desirable.Strong leadership and team management skills.Excellent communication, negotiation, and interpersonal skills.Proficiency in using CRM software and other sales and marketing tools.Ability to think strategically and make data-driven decisions.Willingness to travel on a weekly basis.Dedication to career progression and professional development. What’s Next?If you have sales skills and enthusiasm to be successful in this new Senior Sales Manager position, we would love to hear from you. APPLY NOW for immediate consideration.

DRIVER / MANCHESTER / COMPETITIVE PAY + GREAT BENEFITSExciting new opening for an experienced Driver... DRIVER / MANCHESTER / COMPETITIVE PAY + GREAT BENEFITSExciting new opening for an experienced Driver to join a growing, dynamic organisation. Highly competitive rates of pay, extensive benefits and fantastic support from Senior Management. We are a market leading Engineering Company, with over 25 years of experience in Electrical and Mechanical Maintenance Services and 24/7 Solutions. Our repairs workshop is one of the largest in the UK and represents a £3m investment.As part of our expansion plans, we have an excellent opportunity for a Driver to join our team, based out of our North West Head Office.You will play a key role in ensuring the prompt collection and delivery of equipment to and from customers.What’s on offer? Competitive pay and contributory pension scheme.25 days holiday a year plus bank holidays.Excellent working environment, with great training and development opportunities.Charity events, fund-raising activities, and an excellent employee assistance program. Free annual medical and flu vaccination, and work clothes and PPE where required.PERKBOX.Free car parking on site.Employee Assistance Program. Key Responsibilities of the Driver: Delivering / collecting wide variety of industrial equipment from a few Kg’s to 3 tonnesEnsuring all necessary paperwork is completed and delivered with goodsFollow delivery driving routes and time schedulesLoading, unloading, preparing, inspecting and operating the delivery vehicleEnsuring company delivery vehicles are kept clean and presentable at all timesEnsuring collected / delivered goods are transported in safe and secure wayAssist with production when required with ad hoc activitiesLifting may be involved  Hand over leaflets and ‘hang up’ cards to customers on siteCommunicate and build relationships with site engineers and stores personnelCall on customer sites while in the area to see if there is anything to collect Skills & Experience Required: Solid experience in similar roles as a DriverClean driving licenceHGV Licence is preferred, but not essentialReliable, punctual and enthusiasticGood customer service skillsPhysically fit and able to lift heavy loads What's Next?If you have the passion and experience as a Driver, we would love to hear from you. APPLY NOW for immediate consideration.PLEASE NOTE: All candidates will be asked to complete a personality profile test before progressing to interview.

ELECTRONICS REPAIR ENGINEER / IVER, LONDON / EXCELLENT SALARYDo you have a real passion for electron... ELECTRONICS REPAIR ENGINEER / IVER, LONDON / EXCELLENT SALARYDo you have a real passion for electronics and want to develop your skills as an engineer in a fast paced, dynamic environment? If so, NDC may have the perfect opportunity for you. Excellent pay and real career progression. We are looking for talented Electronics Repair Engineers of various experience levels to complement our existing engineering staff. Electronics Engineers can expect a varied workload with new challenges and an opportunity to demonstrate your skills every day. We will provide all the help and assistance you will need to become familiar with the products we service. What’s on offer? Highly competitive pay25 days holiday a year plus bank holidaysExcellent working environment – fully refurbished buildingFree car parkingA contributory pension schemeOpportunities for flexible workingFully supplied work clothes and PPE where requiredEmployee Assistance Program Key Responsibilities of the Electronics Repair Engineer: Possessing a recognised qualification in electronics engineeringReverse engineering electronic circuits where circuit diagrams are not availableCapable of using skill and initiative to diagnose complex problems to component levelCompetent in the use of a range of electronic test equipmentReplacing the identified components to a high standard of finishTesting the equipment to ensure correct operationRecording the job repair details on the in-house recording systemCarrying out all tasks within prescribed Health & Safety controlsKeen to work in a cooperative team environmentDemonstrate adaptability to keep up with changes of product and practicePossessing a genuine interest in electronics Skills & Experience Required: Recognised qualification in electronicsA desire to work in the field of industrial electronic repairAnalytical mindEnthusiastic natureExperience in the repair of motor drives including their basic set-up used to test the items after repair What’s Next?If you have the skills and passion to be successful in this Electronics Repair Engineer role, we would love to hear from you. APPLY TODAY and we will be in touch to discuss further.

DIRECTOR OF PRODUCTION / WORCESTER / EXCELLENT SALARY & GREAT BENEFITSThis is an exciting opport... DIRECTOR OF PRODUCTION / WORCESTER / EXCELLENT SALARY & GREAT BENEFITSThis is an exciting opportunity for a Director of Production, to join a market leading organisation looking to build a global brand.Our client is seeking an experienced and dynamic Director of Production to join their team in Worcester. The ideal candidate will possess extensive knowledge of manufacturing processes, exceptional leadership skills, and a strategic mindset. The Director of Production will be responsible for overseeing all aspects of their production operations, ensuring efficiency, quality, and continuous improvement.A leading manufacturing business with a rich heritage and a commitment to quality and innovation, our clients base of operations is Worcester, Worcestershire. They produce a diverse range of products that serve various industries, and themselves on their ability to deliver exceptional products and services to their clients.What’s on Offer? Competitive salary and benefits package including annual bonus plan.Company pension scheme.Professional development opportunities.Working hours – 08:00 to 17:00 (Mon – Fri).31 Days holiday (including bank holidays).Relocation assistance (if applicable). Key Responsibilities of the Business Development Manager: Lead and manage the production team, fostering a culture of excellence, collaboration, and continuous improvement.Develop and implement production plans to meet business objectives, including output, quality, and cost targets.Identify and implement process improvements to enhance efficiency, reduce waste, and improve product quality.Ensure the effective utilisation of resources, including personnel, equipment, and materials.Oversee the implementation and optimisation of ERP systems to integrate and streamline production processes. Ensure accurate and timely data entry to leverage ERP insights for decision-making and operational improvements.Maintain and improve quality control to ensure products meet or exceed customer expectations.Ensure compliance with health and safety regulations and promote a safe working environment.Manage production budgets and prepare regular reports on production performance.Work closely with other departments, including procurement, engineering, and sales, to ensure seamless operations and customer satisfaction. Skills & Experience Required: Minimum of 10 years of experience in a production management role within a manufacturing environment.Proven track record of successfully leading and motivating a diverse team, with excellent interpersonal and communication skills.Strong understanding of manufacturing processes, quality control systems, and lean manufacturing principles.Proficiency in ERP systems, with a demonstrated ability to integrate and optimise these systems for enhanced production outcomes.Strategic thinker with the ability to develop and execute strategic plans to achieve business objectives.Strong analytical and problem-solving skills, with the ability to make data-driven decisions.Knowledge of health and safety regulations and best practices in a manufacturing setting. What’s Next?Interested candidates are invited to submit their CV and a cover letter outlining their qualifications and experience so APPLY NOW for immediate consideration.

HSE MANAGER / WIRRAL / UP TO £55K & GREAT BENEFITSAre you a Health & Safety professional, lo... HSE MANAGER / WIRRAL / UP TO £55K & GREAT BENEFITSAre you a Health & Safety professional, looking for an exciting new challenge, with a growing organisation? If so, we have a fantastic new HSE Manager opportunity that could be perfect for you.Our client is a well-established manufacturing Company based on the Wirral. As they continue to expand their operations, they are looking for a highly-experienced health, safety and environmental manager. The ideal candidate for this HSE Manager position will be comfortable working both in a manufacturing environment, as well as with office-based colleagues, taking a “hands-on” approach within a fast-paced environment.  Reporting to the Managing Director, the HSE Manager will be an excellent communicator and influencer who can take the site on its journey towards health and safety excellence.What’s on Offer? Up to £55,000 salary25 days holiday + bank holidaysContributory PensionFactory close-down at XmasMental health supportAnnual salary reviewOccupational sick pay schemePerformance based bonus scheme Key Responsibilities of the HSE Manager Developing and delivering a 3-year health safety and environmental strategyWorking closely with all key stakeholder across the site to identity and minimise risksDeliver all appropriate H&S training as and when requiredDevelopment of standard H&S operating procedures, COSHH assessments, risk assessmentsDeveloping and managing the Company’s first aiders programmesDevelopment of a site-wide health and well-being programmeAdvising Senior Managers on all aspects of best practice in relation to health, safety and environmental issuesInvestigation of accidents and ensuring compliance to all H&S regulations (RIDDOR etc)Develop and implement an effective monthly senior manager’s reporting packManage the monthly health and safety committee, ensuing all actions are implementedEnsuring 3rd-party permit to work and Contractor guidance is strictly adhered toCompletion of regular safety auditsDevelop health and safety focus groups amongst production and warehouse employees.      Develop, implement, monitor and review a site health and safety training programme Skills & Experience: A minimum of 5 years “hands-on” experience as a heath and safety manager within a manufacturing site. Level 3 or above Health & Safety practitioner (eg NEBOSH general safety certificate)Environmental qualificationHealth & Safety experience at a supervisory levelExcellent communicator and influencer, enjoys working as part of a close-knit team. What’s Next?If you have the experience and leadership qualities to be successful in this brand-new HSE Manager position, we would love to hear from you. APPLY NOW for immediate consideration.Interviews for this role will commence from 4th September 2024.