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Our of hours Call Handler Hours: 00:00am-08:00am Monday-ThursdayLocation: Home working Type:  Ongoin... Our of hours Call Handler Hours: 00:00am-08:00am Monday-ThursdayLocation: Home working Type:  Ongoing Temporary contract Salary: £15.04ph umbrella rateJob Summary:We are seeking an out of hours Call Centre Operator to join our team and assist social housing clients in booking appointments. You  will play a vital role in providing exceptional customer service and ensuring that our clients receive prompt and accurate assistance in securing appointments for social housing services. Key Responsibilities:• Receive inbound calls from social housing clients seeking to book appointments for social housing repairs• Provide professional and empathetic customer service w• Use internal systems to accurately record and update client information, appointment details, and relevant all relevant notes. Ensure notes are detailed for the following morning.• Assess client needs and determine the appropriate appointment type and availability.• Liaise with engineers and operatives. Scheduling appointments• Adhere to confidentiality and data protection policies to safeguard client information.Please apply today with your updated CV or call Leah Seber for more information.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and... Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and flexible shifts available. Customer Service Benefits:   Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. Pension plan: We’ll match your pension contributions to 4%. Sharesave Scheme: An opportunity to purchase shares at a discounted price, invest in the future of our business and share in our success together. Perks and discounts: You’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment Full training will be provided to prepare you for this role. Customer Service pay:   £11.44 per hour Customer Service Role:  Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required

Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and... Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and flexible shifts available. Customer Service Benefits:   Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. Pension plan: We’ll match your pension contributions to 4%. Sharesave Scheme: An opportunity to purchase shares at a discounted price, invest in the future of our business and share in our success together. Perks and discounts: You’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment Full training will be provided to prepare you for this role. Customer Service pay:   £11.44 per hour Customer Service Role:  Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required

We’re recruiting for Customer Service Advisors to earn £26,000 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £26,000 per annum.Customer Service Advisor benefits:   Starting salary of £26,000 p/a plus bonus scheme25 days holiday, increasing with servicePension schemesGym membership, with an onsite gymEmployee Assistance ProgrammeTravel LoansSick payDeath in service schemeChristmas party, summer party and much moreOngoing training and CPDCasual dress across the businessTalent management programmesMonthly rewards Training is included to prepare you for this role.  Customer Service Advisor role:   Taking calls and answer questions from customers to ensure initial call resolutions in given.Provide a profession and enhanced customer service experience.Taking inbound calls and or responding to incoming emails, in line with service level agreements and our compliance policies.Ensure accurate and informative notes are recorded on the company database. Customer Service Advisor pay:  £26,000 per annum.

We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Career progression available.... We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Career progression available.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £11.44 per hour + bonus and benefits.

We’re recruiting for Customer Service Advisors to earn up to £11.44 per hour. Customer Service Advis... We’re recruiting for Customer Service Advisors to earn up to £11.44 per hour. Customer Service Advisor benefits: Training is included to prepare you for this role.  Customer Service Advisor role:  Answer calls professionally, ensuring a high standard of customer interactionAdapt to the demands of the role with flexibility and a positive attitudeCollaborate with colleagues and clients to deliver an outstanding customer experiencePerform effectively within a fast-paced office or call centre environmentCustomer Service Advisor pay:  £11.44 per hour. 

We’re recruiting for Customer Service Advisors to earn £22,308 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £22,308 per annum.Customer Service Advisor benefits:   25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days! £500 referral scheme bonus Professional development to help you achieve your personal goals Eye care vouchers available and discounted Medicash membership Sim deals for you and your family/friends Access to discounts and savings at more than 1,200 retailers An additional day off on your birthday or if you're getting married Training is included to prepare you for this role.  Customer Service Advisor role:   As a Customer Service Advisor every day is different. You will be the first line of support for the thousands of businesses that depend on our services and will always look to go above and beyond, while being able to identify any way that XLN can help the business move forwards with additional products or services.Customer Service Advisor pay:  £22,308 per annum.

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum. Customer Service Adv... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum. Customer Service Advisor benefits:  Salary rising to £24,064 after 8 months of being here, plus incentives and bonuses.  Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us  Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly  Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family  Huge discounts of products including your Mobile and Broadband – saving you hundreds of pounds every year  Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want  Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts  Volunteering days, so you can give back to your local community  Optional Private Healthcare and Dental, to protect you and your family  Training is included to prepare you for this role.  Customer Service Advisor role:  If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. Customer Service Advisor pay:  £23,795.20 - £24,064 per annum. 

We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Career progression available.... We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Career progression available.  Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £11.44 per hour + bonus and benefits.

Pinnacle Group are looking to recruit an experienced Helpdesk Supervisor to take responsibility for ... Pinnacle Group are looking to recruit an experienced Helpdesk Supervisor to take responsibility for effectively interfacing with in- house and contracted resources to ensure delivery of required service standards across the contract. You will be joining our Total FM team based in Slough. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is a full time role with the working hours of 8am - 4pm or 9am - 5pm with flexibility on the shifts dependant on cover needed.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Support monthly audits with the FM Managers, including supporting the Helpdesk co-ordinator with logging all findings on CAFM systemBe proactive in identifying cost-saving and profit-making opportunities within the bounds of the contract specification.Responsible for Helpdesk department, including; report development, contract monitoring, contract invoicing, CAFM system Development and training as well as customer satisfaction surveys and reporting.Assist the Contract Manager to monitor, review and improve compliance to the contract, either directly or through contractors.Assist the Contract Manager to develop and maintain systems and procedures to ensure the smooth running of the service. Key requirements: Prior experience in a similar settingStrong communication skillsPrevious experience at supervisory level or above Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

CUSTOMER SERVICE ADVISORS KNUTSFORDIMMEDIATE STARTS AVAILABLE£13.00 per hourOngoing 3 months+ We a... CUSTOMER SERVICE ADVISORS KNUTSFORDIMMEDIATE STARTS AVAILABLE£13.00 per hourOngoing 3 months+ We are looking for three enthusiastic Customer Service Advisors to join a dynamic team on an exciting project. In this role, you will work closely with our existing customers as they transition to a new system, assisting with account conversions.Key Responsibilities: Make outbound calls to customers to highlight product benefits.Identify opportunities to boost customer satisfaction.Build strong relationships by understanding customer needs.Identify upselling opportunities to enhance satisfaction and increase revenue.Achieve and exceed retention targets and KPIs, contributing to company growth. Requirements: Proven experience in customer service or sales with a track record of meeting or exceeding targets.Excellent verbal communication skills, with the ability to address customer concerns effectively.Ambitious, results-driven, and passionate about achieving personal and team goals.Adaptable to changing customer needs and able to adjust sales strategies.Collaborative and team-oriented. If you are interested in this role please apply directly or send your CV to EllieC@kpir.co.uk. You can also call Ellie on 01270589943.INDCOM

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advi... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum.Customer Service Advisor benefits:   Uncapped commission Training is included to prepare you for this roleCustomer Service Advisor role:  This team sell products to new and existing customers which includes Mobile, Sim contracts, tablets, laptops, smart watches, home Broadband, TV, 4G Wi-Fi (Mobile and Home) and also insurance to cover some of these devices. This team will also deal with customers looking to cancel with so it is about having a conversation to see why and retaining the customer.Customer Service Advisor pay:  £23,504  - £24,064 per annum

Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and... Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and flexible shifts available. Customer Service Benefits:   Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. Pension plan: We’ll match your pension contributions to 4%. Sharesave Scheme: An opportunity to purchase shares at a discounted price, invest in the future of our business and share in our success together. Perks and discounts: You’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment Full training will be provided to prepare you for this role. Customer Service pay:   £11.44 per hour Customer Service Role:  Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required

We’re recruiting for Customer Service Advisors to potentially earn up to £60,000 per annum.Customer... We’re recruiting for Customer Service Advisors to potentially earn up to £60,000 per annum.Customer Service Advisor benefits:   Unrivalled commission structureContractual salary increases based purely on your own performanceUncapped commissions, earn as little or as much as you want.Clear career progression, with ongoing training, support, and development.Total of 28 days holiday with all bank holidays off, never work evenings or weekendsWeekly Cash IncentivesMonthly Cash IncentivesOther incentives have been TV’s, Weekend breaks, extra time off, plus many more • On-Site ParkingThe opportunity to study for registered qualifications Discounted corporate gym membership at David Lloyd Clubs (Luxury gym, swim, and racquet club)In house training teamBirthday off paidWellbeing team Training is included to prepare you for this roleCustomer Service Advisor role:   High volume, outbound calls to build a customer pipelineEffectively manage and maintain your pipeline to maximize revenue opportunitiesDevelop trusted and long serving relationships with customersAchieve daily/weekly/monthly KPI’sIdentify sales opportunities through effective questioning and objection handling Customer Service Advisor pay:  £23,500 - £35,000 depending on experience with realistic earnings of £35,000 - £60,000

We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £11.44 per hour + bonus and benefits.

We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £11.44 per hour + bonus and benefits.

Service Controller opportunity! | Salary up to £29k | | Monday-Friday working hours | Based at their... Service Controller opportunity! | Salary up to £29k | | Monday-Friday working hours | Based at their depot near to the Pontefract / Normanton area. | As the Service Controller you will deliver first class customer service as you deal with breakdowns and defects of the companies fleet.Benefits for the Service Controller: Salary up to £29k basic Monday-Friday working hours25 days holiday plus bank holidaysPension SchemeEmployee Discount Scheme Annual bonus scheme The role of the Service Controller: Ensure breakdowns are efficiently managed and resolved within SLA times, reaching satisfactory conclusions.Promptly generate purchase order numbers.Accurately complete all documentation.Keep IT systems updated as needed. Handle incoming telephone calls, emails, and customer inquiries. As our ideal Service Controller you will have the following: Previous experience in a comparable role is a prerequisite.Demonstrated expertise in plant and vehicle operations is vital.Ability to perform effectively under pressure is necessary.Proficiency in IT is required.Strong communication skills, both written and verbal, are essential.A motivated and organised administrator with outstanding customer service abilities is sought. You may be working as a Service Controller, Breakdown Controller, Service Administrator, Breakdown Coordinator or Warranty Administrator or similar in a plant/transport service environment. We are working in collaboration with a specialist plant and fleet company operating across various sectors. Their consistent growth highlights their commitment to creating an exceptional workplace for personal development. Due to their remarkable achievements, they seek to appoint a flexible and versatile Service Controller.You can APPLY for this Service Controller role now or reach out via 01933 667 220 / georgina.wittich@pathrecruitment.com

Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and... Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and flexible shifts available. Customer Service Benefits:   Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. Pension plan: We’ll match your pension contributions to 4%. Sharesave Scheme: An opportunity to purchase shares at a discounted price, invest in the future of our business and share in our success together. Perks and discounts: You’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment Full training will be provided to prepare you for this role. Customer Service pay:   £11.44 per hour Customer Service Role:  Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required

We’re recruiting for Customer Service Advisors to potentially earn up to £60,000 per annum.Customer... We’re recruiting for Customer Service Advisors to potentially earn up to £60,000 per annum.Customer Service Advisor benefits:   Unrivalled commission structureContractual salary increases based purely on your own performanceUncapped commissions, earn as little or as much as you want.Clear career progression, with ongoing training, support, and development.Total of 28 days holiday with all bank holidays off, never work evenings or weekendsWeekly Cash IncentivesMonthly Cash IncentivesOther incentives have been TV’s, Weekend breaks, extra time off, plus many more • On-Site ParkingThe opportunity to study for registered qualifications Discounted corporate gym membership at David Lloyd Clubs (Luxury gym, swim, and racquet club)In house training teamBirthday off paidWellbeing team Training is included to prepare you for this roleCustomer Service Advisor role:   High volume, outbound calls to build a customer pipelineEffectively manage and maintain your pipeline to maximize revenue opportunitiesDevelop trusted and long serving relationships with customersAchieve daily/weekly/monthly KPI’sIdentify sales opportunities through effective questioning and objection handling Customer Service Advisor pay:  £23,500 - £35,000 depending on experience with realistic earnings of £35,000 - £60,000

We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £11.44 per hour + bonus and benefits.

We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Customer Service Advisor bene... We’re recruiting for Customer Service Advisors to earn £11.44 per hour.Customer Service Advisor benefits:   A range of discounts for leading Highstreet brandsCompany pensionFlexitime consideredReferral programme availableComprehensive salaryTraining is included to prepare you for this role Customer Service Advisor role:  A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environmentYou will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process.You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.Customer Service Advisor pay:  £11.44 per hour + bonus and benefits.

Job Title: Client Services Manager Location: Bedfordshire Hours: Full-Time Role Overview: As the Cl... Job Title: Client Services Manager Location: Bedfordshire Hours: Full-Time Role Overview: As the Client Services Manager, you will oversee our clients’ brands, ensuring exceptional customer service and satisfaction through effective leadership of your team. Key Responsibilities: Lead and manage a team of domestic and international move coordinators, including recruitment, training, and performance assessments.Serve as the escalation point for client complaints, providing a calm and professional approach to resolve issues while considering the needs of the client, team, and company.Handle claims management, ensuring all aspects of claims are considered, assessed fairly, and resolved. Initially, you will collaborate with directors and third-party claims handlers/insurance companies.Ensure compliance with company processes and procedures across your team, while contributing to quality control efforts for the company’s services. In addition, you will directly manage a portion of domestic and international removals, which includes the following responsibilities: Oversee a portfolio of relocation files, including private, corporate, and commercial moves.Prepare and manage customs documentation and transit schedules.Ensure all necessary crew delivery paperwork is clear and comprehensive for the team.Promote and sell additional services to clients based on their needs.Act as a central liaison between the client, operations team, and crew during moves.Support sales, invoicing, and billing processes through administrative duties.Handle general administrative tasks such as answering calls and emails promptly and professionally. Who We’re Looking For: This role requires a confident, professional, and detail-oriented individual who is dedicated to providing exceptional customer service. Experience in the international moving sector, including knowledge of customs procedures, is essential. Also, having good experience with commercial shipments and artwork handling is a plus. How to Apply: If you are a motivated and experienced Client Services Manager looking to take your career to the next level, we want to hear from you! If you know anyone who might be interested or if you'd like more details, please feel free to get in touch.   Contact us today.  careers@redrecruit.com 01376 503567   If you would like to know more about this Client Services Manager vacancy, or you know of anyone that fits the bill, either forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.

Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team... Hire Desk Controller - Be the customer's first point of contact and work with a great hire desk team. Join a leading provider of plant and tool hire to the construction and civil engineering sectors to work at their office local to Addington! Benefits for the Hire Desk Controller: Circa £35k-£40k DOEMonday-Friday working hours 20 days holiday plus bank holidays Pension SchemeFree on-site Parking!Ongoing training & career progression The CompanyYou will be joining a reputable hire company that brings extensive experience and expertise throughout their business from their trained engineers and drivers, to the hire desk and management. Their dedication to exceptional customer service along with continual investment within their fleet has provided them with a strong reputation of delivering high quality equipment. Due to their ongoing success, they are recruiting for a hire desk controller who has experience within the industry that can join their team. Responsibilities of the Hire Desk Controller: Build important relationships with internal and external clients.You will be dealing with on/off hires Liaise with colleagues, other depots, and procurement teams to ensure that equipment is successfully delivered at designated dates/times.You will be resolving any queries or claims as the Hire Desk Controller that arise in a professional manner, ensuring all paperwork is completed and up to date.You may use Syrinx, Insphire, or a similar CRM system. The Hire Desk Controller may have experience within plant hire, tool hire, powered access hire, accommodation hire or similarto be considered. You may have worked as a Hire Controller, Hire Desk Controller, Hire Negotiator, Plant Controller, Plant Administrator, Plant Coordinator, Hire Coordinator, Hire & Sales Manager, Hire Administrator, Rental Manager or similar. Hit the APPLY button now to be considered or find out more information about this Hire Desk Controller role by calling Gina on 01933 667220 or georgina.wittich@pathrecruitment.com

We’re recruiting for Customer Service Advisors to earn £22,308 per annum.Customer Service Advisor be... We’re recruiting for Customer Service Advisors to earn £22,308 per annum.Customer Service Advisor benefits:   25 days holidays, plus bank holidays, and an additional day for each year of service up to 30 days! £500 referral scheme bonus Professional development to help you achieve your personal goals Eye care vouchers available and discounted Medicash membership Sim deals for you and your family/friends Access to discounts and savings at more than 1,200 retailers An additional day off on your birthday or if you're getting married Training is included to prepare you for this role.  Customer Service Advisor role:   As a Customer Service Advisor every day is different. You will be the first line of support for the thousands of businesses that depend on our services and will always look to go above and beyond, while being able to identify any way that XLN can help the business move forwards with additional products or services.Customer Service Advisor pay:  £22,308 per annum

We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum. Customer Service Adv... We’re recruiting for Customer Service Advisors to earn up to £24,064 per annum. Customer Service Advisor benefits:  Salary rising to £24,064 after 8 months of being here, plus incentives and bonuses.  Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us  Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly  Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family  Huge discounts of products including your Mobile and Broadband – saving you hundreds of pounds every year  Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want  Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts  Volunteering days, so you can give back to your local community  Optional Private Healthcare and Dental, to protect you and your family  Training is included to prepare you for this role.  Customer Service Advisor role:  If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. Customer Service Advisor pay:  £23,795.20 - £24,064 per annum. 

Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and... Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and flexible shifts available. Customer Service Benefits:   Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. Pension plan: We’ll match your pension contributions to 4%. Sharesave Scheme: An opportunity to purchase shares at a discounted price, invest in the future of our business and share in our success together. Perks and discounts: You’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment Full training will be provided to prepare you for this role. Customer Service pay:   £11.44 per hour Customer Service Role:  Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required

Aftersales Manager- Are you a drive a results-driven professional with a passion for delivering exce... Aftersales Manager- Are you a drive a results-driven professional with a passion for delivering exceptional customer service? Do you thrive on leading dynamic teams and driving aftersales performance to new heights? If so, we have an exciting opportunity for you!About the role: We are seeking an experienced Aftersales Manager to join a well-established and respected company within the Construction Plant/Earthmoving machinery sector. This is a pivotal role where you will be responsible for managing and optimizing the aftersales operations, ensuring customer satisfaction and long-term loyalty.Benefits of the Aftersales Manager: Salary up to £74k basic Monday-Friday working hours (40 hours per week)Company Car & Fuel Card23 days holiday plus bank holidays Pension SchemeHealthcare Scheme On going career progressionLoyalty bonus  Responsibilities of the Aftersales Manager: Ensuring effective operation of each depot for the South region This includes health & safety, people issues, people development and parts inventory. Develop and implement strategies to enhance customer experience and aftersales revenue Build and maintain strong relationships with customers, addressing their needs and concerns promptlyOversee warranty processes, service agreements, and compliance with industry standards  To be successful as a Aftersales Manager: Proven experience in an aftersales or service management role, ideally within capital equipment (plant/crane/earthmoving machinery) Strong leadership and team management skills, with a track record of achieving results.Excellent communication and relationship-building abilities.Analytical mindset with the ability to interpret data and drive informed decisions.A customer-first attitude with a focus on delivering exceptional service. APPLY now or contact Georgina on 01933667220 or georgina.wittich@pathrecruitment.com to find out more on this Aftersales Manager role! 

Position: Call Handler Sector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum W... Position: Call Handler Sector: Repairs Location: Basildon / BillericaySalary: Up to £27k per annum We are looking for a customer care call handler to join our team in Basildon.Your primary responsibility will be to take a large volume of inbound calls, booking appointments and assisting engineers.Responsibilities: Provide fantastic customer service support to all incoming calls including residents, clients, other departments.Responsible for inbound calls with a helpful, with a professional approachDistribute incoming calls to the relevant department.Book appointments for works by telephone and email.Manage large amounts of inbound calls, emails and webchats calls in a timely manner. Identify customers’ needs and pass to correct departmentBuild sustainable relationships with residents / clients.Always put the customers needs first.Administration duties.Take ownership for responding to inbound communications (calls and emails).Demonstrate good understanding of the different customer groups/personas, and tailor your style and response to appropriately meet the customer’s needs.Follow the contact centre script and/or system diagnosis tool to ensure the right information is captured and validated (e.g. contact details, preferred contact method, etc).Accurately diagnose the issue by utilising the system diagnosis tool, supplemented by your own knowledge and experience.Where possible and appropriate, help the resident to self-solve simple and low risk issues (e.g. checking the status of ther gas or electricity meter, re-setting a blown fuse, etc).Where an appointment is required, work to ensure that it is offered in line with contractual Service Level Agreements (SLAs), the customer’s preferences and Operational constraints.Ensure that the system is updated in a timely manner so that the client and the Operations team are in receipt of the most up to date information.Where a resident wants to re-book an appointment, it may be necessary to liaise direct the Planners and Service Controllers to communicate short-notice changes.Capture detailed notes on the system to support operatives in completing a first time fix on site. Experience Required You will have previous administrative experience with evidence of delivering excellent customer service and maintaining high quality relationships.You will have excellent interpersonal skills and deliver effective interaction with all internal and external stakeholders.You will have the ability to develop and maintain good working relationships with key stakeholders and ensure best practice prevails throughout the contract.You will have excellent telephone skills and be able to obtain detailed information from telephone discussions.Repairs knowledge preferred For more information please call Leah Seber at Build Recruitment, or apply with your CV today.Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.

Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and... Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and flexible shifts available. Customer Service Benefits:   Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. Pension plan: We’ll match your pension contributions to 4%. Sharesave Scheme: An opportunity to purchase shares at a discounted price, invest in the future of our business and share in our success together. Perks and discounts: You’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment Full training will be provided to prepare you for this role. Customer Service pay:   £11.44 per hour Customer Service Role:  Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required

Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and... Were recruiting for Customer Service representatives to earn £11.44 per hour. Career progression and flexible shifts available. Customer Service Benefits:   Working hours: We’ve a range of full and part-time hours on offer. Annual Pay Review & Bonus Scheme: Your base salary will be reviewed annually, and you will also qualify for an annual performance bonus Holiday entitlement: You’ll be entitled to 28 days holiday annually (pro rata) Paid birthday day off: In addition to your 28 days holiday, you will receive an extra paid day off for your birthday which can be taken any time within your birthday month. Subsidised travel: For roles based in London, you’ll enjoy access to our heavily discounted (or free, depending on location) Zone 1-6 Oyster card for convenient, reduced cost commuting. Pension plan: We’ll match your pension contributions to 4%. Sharesave Scheme: An opportunity to purchase shares at a discounted price, invest in the future of our business and share in our success together. Perks and discounts: You’ll enjoy great discounts in high street shops, cinemas and even holidays. Training and development: We do right by our people, promoting from within and nurturing a culture where people want to join and love to stay. We’ll support your growth with career development opportunities. Cycle to Work: a great employee benefit which offers the most cost-effective way to get new cycling equipment Full training will be provided to prepare you for this role. Customer Service pay:   £11.44 per hour Customer Service Role:  Welcoming customers with a friendly face Processing bets and assisting with customer queries Helping customers by demonstrating how to use betting terminals Building relationships with our customers and providing an excellent customer service Championing safer gambling at all times Supporting managers with shop displays and opening / closing activities as required