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Pinnacle Group are looking for an experienced Property Manager to take responsibility for the delive... Pinnacle Group are looking for an experienced Property Manager to take responsibility for the delivery of all services and actions on the Development and provide excellent levels of customer service to the residents and the Client.You will be joining our Residential Property Management team. The Residential Property Management team oversees large, complex residential developments on behalf Institutional Investors, Developers and Residents’ Management Companies, providing comprehensive leasehold and block management services.This is a remote role managing a portfolio of 1000+ units across Woolwich and Kennington. The working hours are 9am-5.30pm Monday-Friday.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a value driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Ensure annual service charge accounts are created, approved by client, and issued to leaseholders on time.Obtain client instructions regarding buildings insurance and ensure adequate insurance cover is in place.Undertake regular site visits and create site reports covering observations and remedial works required.Ensure that a cyclical maintenance plan is in place for the estate, in conjunction with the technical team.Instruct contractors for repair works and verify contractor work completed to spec.Arrange and host periodic estate meetings with leaseholders/residents. Key requirements: Property management qualificationProperty/block management experienceStrong people management skillsLead/motivate cross-functional teams.Excellent communication (written/oral) & inter-personal skills. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an outstanding Head of Residential Management Services to lead our Re... Pinnacle Group are looking for an outstanding Head of Residential Management Services to lead our Residential Management Services (RMS) division, providing all aspects of leasehold management to a growing portfolio of 26 clients and 10,000 end user customers.  Having cultivated enduring relationships with the country’s most admired developers, the RMS portfolio is characterised by large, complex and prestigious developments. The current focus is in London however there is an expanding geographical footprint to deliver services across other major cities. The successful candidate will be passionate about customer service as well as the more technical aspects of the role, such as building safety and bring their expertise to bear alongside a determination to embed the highest standards across the portfolio.  The candidate will be the figurehead for the business overseeing all aspects of operational and commercial performance, as well as new business growth.This role represents a rare opportunity for an individual who is a subject matter expert of exceptional calibre, operating with a high degree of autonomy leading an already successful business.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Provide strong, effective and visible leadership of the RMS division overseeing all aspects of business delivery.Oversee operational and commercial performance across the division such that contractual obligations are fulfilled, key performance indicators achieved and financial targets are met.Identify opportunities to enhance profitability through the use of technology, process efficiencies and economies of scale.Lead the RMS senior leadership team ensuring they are motivated and their development supported; providing clear direction and striving for the highest standards.Ensure that compliance activity is prioritised, and both client and Pinnacle Group reporting obligations are met.Provide strategic leadership of building safety issues ensuring that all obligations are fulfilled; liaise as necessary with the Homes compliance function as well as health and safety colleagues.Develop strong, trusted and strategic relationships with our clients providing the confidence and reassurance they seek.Ensure that all necessary systems, policies, and procedures to are in place to provide effective operational and commercial performance. Risk management – early identification of potential problems, development of risk mitigation strategies, and timely escalation where necessary. Key Requirements: Outstanding leadership and business acumen.Significant experience working at a senior level, managing and motivating teams.Gravitas and ability to form and maintain highly effective client and stakeholder relationships at senior levels.Strong problem solving and decision-making skills.Outstanding communication (written/oral) and interpersonal skills.Membership to a relevant professional body – ideally MTPI AssocRICS Proven management skills.Ability to multi-task, work to deadlines and remain calm under pressure.Desire to learn and grow in the role. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and h... Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and hygiene. You will be joining our Facilities Cleaning Team based at Castle Hill School in Newsome - HD4. Your role will involve general cleaning duties such as sweeping, mopping, dusting, and waste management to ensure that the internal school facilities are cleaned to the required standard as directed by the Facilities Assistant and/or Superintendent.You will be working with a team of school cleaners for 12.5 hours per week  - Monday to Friday 3pm – 5.30pm Term Time, then between 8am – 4pm during the school holidays. If you take pride in your work and have a passion for creating clean, safe spaces, we encourage you to apply.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Clean toilets, urinals, hand basins, sinks etc.Damp-wipe tables, chairs desks and hard surfacesVacuum all soft floors and carpets including barrier mattingTo clean and sanitise touch points, door handles, push plates, and other surfaces.To ensure you are adhering to the colour coding directives and are regularly changing mop heads, cloths, and other equipment. Key requirements: The ability to work alone or as part of a team.Good knowledge of the use of cleaning chemicals including COSHH.Cleaning experience in a school environment would be preferred, however full training will be given.Please Note: The appointment of this role will be subject to completion of a satisfactory Enhanced Disclosure Barring Service Check (DBS) Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Senior Property Manager to provide a comprehensive hou... Pinnacle Group are looking for an experienced Senior Property Manager to provide a comprehensive housing management service for a large portfolio of properties within a new development.  You will be joining our Affordable Housing team based in Birmingham. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.This is a customer facing role, the successful candidate will be an ambassador for the Pinnacle Group and our client.  This role will be supported by a Property and Lettings Co-ordinator to deliver services to both the residents and client.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Conduct all property management duties for the portfolio including full void turnaround from viewings, sign ups, mutual exchanges, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending courtTo carry out estate inspections ensuring all communal areas are inspected and be the main point of contact for all residents and key contractors.To work alongside the Technical Manager to ensure at all compliance is managed both efficiently and effectively at all times.To arrange and monitor defects, general repairs, estate services including cleaning, gardening and monthly PPM tasks.Develop and maintaining strong resident relationships and enhancing the customer experience.Managing and setting service charge budgets. Key requirements: A good understanding and experience of Affordable rent unit management, residential lettings and the property industry and knowledge of housing legislation and current practicePossesses CIH / ARLA qualification or similar, or willing to undertake such qualificationsCar user – travel to sites will be requiredHealth and Safety Operations and compliance experience/knowledge.Excellent IT skills (Word and Excel) performance report writing skillsTo be flexible in delivering varied working hours on site to residents. Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Contract Manager to provide high standards of cleanlin... Pinnacle Group are looking for an experienced Contract Manager to provide high standards of cleanliness. You will be joining our Soft FM team based in Lambeth, Southwest London. Our Soft FM team is responsible for a wide range of cleaning, grounds maintenance and caretaking services to ensure community assets are well-maintained.You will be responsible for the management of multi-site facility contracts ensuring the highest standards are met and within budget. The role will involve all aspects of people management including recruitment, training, budget management, performance management, health and safety and managing client relations. You will need to be highly organised with good communication skills and someone who can lead and motivate large teams to deliver high cleaning and facilities standards. If you are passionate about people and service delivery, then this could be the right role for you. Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Lead the provision of facility management services to the highest standards meeting client requirements and expectations within a multi-site facilities environmentEnsure continuous improvement and growth whilst delivering the business objectivesP&L accountability for multiple contractsDevelop positive working relationships with all stakeholdersEnsure all duties and responsibilities are undertaken in full compliance of the relevant Health and Safety at Work Act Key requirements: Multi-site Contract management experience within facilities sectorExperience of full profit and loss accountabilityDemonstrable track record of acquiring, managing and retaining facilities management contracts in a multi-site environmentBISCS BICS/NVQ (or equivalent) in cleaning support services (desirable but not essential)Full driving licence Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a dedicated Mobile Cleaner to provide high standards of cleanliness a... Pinnacle Group are looking for a dedicated Mobile Cleaner to provide high standards of cleanliness across our sites. You will be joining our Cleaning and Grounds Maintenance teams based on our NHS contract in Southampton and Portsmouth. Your role will involve traveling to different NHS sites (surgeries, health centres, offices and other facilities) to perform cleaning duties such as sweeping, mopping, dusting, and waste management. This position will also involve covering some basic gardening duties such as mowing, weeding, strimming and hedgecutting. You will need to be reliable, flexible, and capable of working independently. If you take pride in your work and enjoy maintaining clean, safe environments in a dynamic setting, we would love to hear from you.Hours for this position will be as follows: 6am to 3pm on Mondays and Tuesdays3pm to 10pm on Wednesdays, Thursdays and Fridays Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Driving company van to and from sites.Cleaning of internal communal areas such as lifts, stairwells, landings, kitchens etc.Sweeping of hard surfaces and litter picking of soft surfaces.Cleaning windows within easy reach.Covering basic grounds maintenance and gardening duties such as mowing, strimming and hedgecutting.  Key requirements: Full UK Driving Licence held for a minimum of one year.Experience of cleaning services and cleaning equipment.Physically fit and able to work with heavy cleaning machinery. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Maintenance Supervisor to assist in the delivery of a... Pinnacle Group are looking for an experienced Maintenance Supervisor to assist in the delivery of a Total FM focused contract with proven ability of delivering FM services within a challenging environment.You will be joining our Total FM team based in a patch of Schools based in Exeter. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Lead a maintenance team tasked with maintaining and keeping in good repair campus buildings electrical & mechanical systems alongside all associated component partsResponsible for building fabric repairs, air handling system maintenance, minor electrical, plumbing and carpentry workSupervision of contractors to ensure they are following safe systems of workCompleting all preventative planned maintenance checks including Fire door checks, Emergency light testing, Fire extinguisher & fire blanket checks and communal lighting checksUndertaking building audits Key Requirements: IOSH or NEBOSH qualificationQualified to C&G 2391 and 18th EditionGas Safe qualificationExperience of managing a multi-function engineering teamExtensive experience and knowledge of building services and facilities engineeringFull Driving Licence Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Head of PFI Expiry and Technical Services to work part... Pinnacle Group are looking for an experienced Head of PFI Expiry and Technical Services to work part of a cohesive team with the Total Facilities Management business whist working closely with the Commercial, Procurement and Business Support Managers in representing the Group’s commercial interests.   You will be joining our Total FM team who provide integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.The role will report directly to the Director of TFM and offers exposure to a range of large, complex contracts and the opportunity to work alongside a number of key business functions. This role will be suitable for a candidate with 3-5 years prior PFI Management experience looking to develop their expertise and career in the PFI Expiry field. Prior experience may have been in an operational, commercial or a compliance type role, although an excellent technical knowledge and background is essential.This is a full-time role based at one of the company’s office in the South of England although you may be required to travel to other Group or client offices / sites throughout the UK occasionally, dependent upon operational needs as they arise.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Leading on the PFI Expiry processes and strategic goals for the FM business, attending and leading client meetings where required.Assist the Director of TFM overseeing the technical and quality departments, creating a future vision and technical strategy aligned to current and future business prioritiesLeading and Managing TFM Technical delivery and compliance to allow a smooth PFI Expiry data review and transfer.Undertake a company AE role with a view to leading upon company SSOW development and compliance.Supporting contract transitions from PFI to B2B continuing services feeding into client discussions and assisting the mobilisation lead by setting up key contacts.Supporting the migration of PPM and statutory compliance data into the CAFM system development with a view to streamlining PFI Expiry requirements.Forensic investigation of building defects to determine root cause, examining design criteria and O&M manuals to identify defects pre-existing at handover.Mitigate Pinnacle’s exposure to condition-based expiry risks. Working with the LC team to provide prompt request for lifecycle and Schedules of Omitted Items to client bodies.Work with the commercial functions to drive business growth by participating in tenders, new business proposals. Key Requirements: Demonstrable experience of basic commercial fundamentals (reviewing & drafting PFI Expiry documentation, liaising with government functions such as IPA, DfE etc).Firm understanding of PFI contracts and structure. Ability to interpret salient contract clauses from PFI contract documents and to apply these contractual principles in practice.Managing commercial discussions around PFI Expiry including interpretation of asset condition expiry criteria and ‘Hand Back’ requirementsManagement of Condition Survey processes in PFI contracts including the joint development of survey team briefing documentsExperience and understanding of FM operations to identify contract interpretation differences between key stakeholders.Strong Technical background with prior involvement in the management of Statutory and Regulatory compliance across multiple contractsExperience in support of the mobilisation and management of CAFM systems.Educated to Degree level or equivalent in a technical or construction-based discipline (preferably with M&E engineering expertise). Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is seeking a dedicated Experienced Mobile Cleaner to maintain high standards of clean... Pinnacle Group is seeking a dedicated Experienced Mobile Cleaner to maintain high standards of cleanliness and hygiene within Police Stations and Custody suites. You will be joining our Facilities Management Cleaning Team covering the North Yorkshire Police Stations.Your role will be to provide and maintain a clean, safe, and healthy environment for staff, users, and visitors to a high standard throughout the Police Station. You will be reliable, detail-oriented, and committed to delivering excellence. If you take pride in your work and have a passion for creating clean, safe spaces, we encourage you to apply.We are offering a Fulltime Permanent Contract and you will be working Monday to Friday  - with the additional weekend cover for sickness and annual leave, you are also provided with a company van, fuel card, and a mobile phone.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: To carry out all allocated cleaning activities to the specification completely, safely, and within the required timescalesSafely drive the company vehicle in accordance with company guidelines.Utilize company IT systems for job logging and audit purposes.Ensure appropriate PPE/uniforms are always used during working hours.To take instruction and advice from the Cleaning Supervisor. Key requirements: Full UK Driving LicenseCommitment to Customer Service with strong communication skills.Resilience under pressure and the ability to work to laid down schedules.Experience of cleaning services and with cleaning equipment & chemicalsAbility to keep notes/records of work performed.The appointment of this role will be subject to completion of a Non-Police Personnel Vetting  (NPPV) Check and must have resided in the UK for the last 3 years   Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Property Manager to provide a comprehensive housing ma... Pinnacle Group are looking for an experienced Property Manager to provide a comprehensive housing management service for a large portfolio of properties within a new development.  You will be joining our Affordable Housing team based in Walthamstow.The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.  This is a customer facing role, the successful candidate will be an ambassador for the Pinnacle Group and our client. This is a hybrid position for the initial mobilisation and then on site / office most days.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Conduct all property management duties for the portfolio including full void turnaround - viewings, signups, mutual exchanges, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required.To carry out property inspection visits and pre-check out visits with tenants for the portfolio.To carry out estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely manner and to process all incoming and outgoing correspondence from tenants and the client.To progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software.Develop positive and effective relationships and ensuring that excellent customer service is delivered at all times. Key requirements: A good understanding and knowledge of Affordable rent unit management, residential lettings, property industry, housing legislation and current practiceExperience of working in front line Housing ManagementBe able to perform a whole range of housing management, including voids, sign ups, estate inspections and reporting repairs.Possesses CIH / ARLA qualification or similar, or willing to undertake such qualifications.Car user, travel to sites will be required Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme ● Duties–

Pinnacle Group are looking for a Deputy Property Manager to assist the Property Manager to provide a... Pinnacle Group are looking for a Deputy Property Manager to assist the Property Manager to provide a comprehensive block management service for a portfolio of properties. You will be joining our Residential Property Management team covering Westminster & Walthamstow. The Residential Property Management team oversees large, complex residential developments on behalf Institutional Investors, Developers and Residents’ Management Companies, providing comprehensive leasehold and block management services.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Assist the Property Manager to ensure annual Service Charge accounts are created, approved by client, and issued to leaseholders.Monitor payment of contractors and ensure invoices are processed promptly.Undertake regular site visits and create site reports covering observations and remedial works required.Respond to leaseholder/resident enquiries (phone, email, face to face)Instruct contractors for repair works and verify contractor work completed to specification.Arrange periodic health and safety assessments/inspections (e.g. lifts, plant, machinery, water, and fire) and discharge any resulting actions. Key Requirements: Property/block management experienceCommunication (written/oral) & people skills.Microsoft Office 365, including MS Word, Excel, and PowerPointAttention to detail.Methodical and organisedCustomer care experience Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit a dedicated Client Accounting Assistant to assist with solving... Pinnacle Group are looking to recruit a dedicated Client Accounting Assistant to assist with solving bank reconcilliation queries and raise and send service charge demands. Your responsibilities will entail processing of completion statements and lease assignments and assisting with tenants queries. You will need to have strong communication skills, be a team player and have the ability to work on your own initiative.This is a hybrid, full time role working 9am-5.30pm from Monday to Friday.You will be joining our Affordable Housing team based in Holborn. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Processing of completion statements and lease assignmentsAd hoc charge raisingRaising and sending service charge demandsAnswering tenants’ queriesSolving bank reconciliation queries Key Requirements: Relevant accounting qualificationEfficiency in Microsoft OfficeStrong communication skills both written and verbalBe customer focusedAbility to work to own initiative  Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Contracts Manager to provide high standards of cleanli... Pinnacle Group are looking for an experienced Contracts Manager to provide high standards of cleanliness. You will be joining our Soft FM team based in Norwich and Cambridge.  Our Soft FM team is responsible for a wide range of cleaning, grounds maintenance and caretaking services to ensure community assets are well-maintained.You will be responsible for the management of multi-site facility contracts ensuring the highest standards are met and within budget. The role will involve all aspects of people management including recruitment, training, budget management, performance management, health and safety and managing client relations. You will need to be highly organised with good communication skills and someone who can lead and motivate large teams to deliver high cleaning and facilities standards. If you are passionate about people and service delivery, then this could be the right role for you. The contract is based in Norwich but travel is required to Cambridge.  A company electric vehicle is provided.  The working hours are either 7.30am to 3.30pm or 8am to 4pm, Monday to Friday.  Due to the nature of this role an enhanced DBS is required.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Lead the provision of facility management services to the highest standards meeting client requirements and expectations within a multi-site facilities environmentEnsure continuous improvement and growth whilst delivering the business objectivesP&L accountabilityDevelop positive working relationships with all stakeholdersEnsure all duties and responsibilities are undertaken in full compliance of the relevant Health and Safety at Work Act Key requirements: Contract management experience within facilities sectorExperience of full profit and loss accountabilityDemonstrable track record of acquiring, managing and retaining facilities management contracts in a multi-site environmentBISCS BICS/NVQ (or equivalent) in cleaning support services (desirable but not essential)Full driving licence Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is looking for dedicated Industrial Factory Cleaner to maintain high standards of cle... Pinnacle Group is looking for dedicated Industrial Factory Cleaner to maintain high standards of cleanliness in our industrial facilities. You will be joining our Specialist Industrial Cleaning Team based in Rocester ST14.Your role will be to handle the overall day-to-day management of the cleaning operation on-site in a safe, efficient and professional manner, including cleaning of industrial equipment, floors, and work areas, as well as handling specialised cleaning tasksYou will need to be detail-oriented, physically fit, and capable of working with heavy-duty cleaning equipment and chemicals. If you take pride in maintaining a safe and clean environment and have experience in industrial cleaning, we would love to hear from you.This is a Full-Time Permanent role and working Monday to Friday from 6am – 2pm with the option of gaining overtime  Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Cleaning and maintaining the fabrication bedsUsing a selection of electric power tools including hammers & chiselsLifting and moving heavy equipmentEnsure stores and equipment are kept secure and in accordance with health and safety requirements.Use cleaning materials and equipment in accordance with health and safety and COSHH regulations. Key requirements: Good knowledge of standard operating procedures including COSHHExperience with working to tight schedulesPhysically fit, and capable of working with cleaning equipment and chemicalsHigh-Level deep Cleaning (working at height)Able to work in Confined Spaces Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is seeking a dedicated Cleaning Supervisor -  to maintain high standards of cleanline... Pinnacle Group is seeking a dedicated Cleaning Supervisor -  to maintain high standards of cleanliness and hygiene and upkeep of a large Engineering company building, its offices, and meeting rooms. You will be joining our Facilities Cleaning Team based in Elland HX5Your role will involve general cleaning duties such as sweeping, mopping, dusting, and waste management to ensure a welcoming environment for all residents, staff, and visitors to a high standard throughout the complex. You will be reliable, detail-oriented, and committed to delivering excellence.We are offering a Permanent Role 20hr per week, and your shifts will be Monday to Thursday 3pm -7pm  Friday 11.30am – 3.30pm. If you take pride in your work and have a passion for creating clean, safe spaces, we encourage you to apply.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include:As a Working Cleaning Supervisor, you will be responsible for overseeing the cleaning activities of a team of cleaners across the site Managing the core functions of the Contract Cleaning ensuring that all cleaning tasks are completed to a high standard and that the cleaning team works efficiently and effectively.Adhere to all in-house Health and Safety Environmental policies and procedures.Ensure that equipment is used safely and maintained to the required standard by the Cleaning Team and that it is repaired appropriately as and when requiredFlexibility to ensure that formal rectification or ad-hoc cleaning issues are picked up and can be responded to and managed promptly in line with the contract specificationSupporting the Senior Accounts Manager with the people management of on-site employees, ensuring an accurate, effective, and consistent approach to people management in areas such as sickness and attendance, holiday management performance, and conduct standards and rotas, ensuring company policies, procedures and processes are adhered to at all times. Key requirements: Experience in leading and motivating a teamGood knowledge of the use of cleaning chemicals COSHH, H&S legislation Manual Lift HandlingIT literate as will be dealing with emails, staff rotas and general administration.Key Holder experienceRespond positively to and learn from change, be receptive to new ideas Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme