Explore Pinnacle Group jobs in the UK

Pinnacle Group are looking for an experienced Contract Manager to provide high standards of cleanlin... Pinnacle Group are looking for an experienced Contract Manager to provide high standards of cleanliness. You will be joining our Soft FM team based in Lambeth, South West London. Our Soft FM team is responsible for a wide range of cleaning, grounds maintenance and caretaking services to ensure community assets are well-maintained.You will be responsible for the management of multi-site facility contracts ensuring the highest standards are met and within budget. The role will involve all aspects of people management including recruitment, training, budget management, performance management, health and safety and managing client relations. You will need to be highly organised with good communication skills and someone who can lead and motivate large teams to deliver high cleaning and facilities standards. If you are passionate about people and service delivery, then this could be the right role for you. Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Lead the provision of facility management services to the highest standards meeting client requirements and expectations within a multi-site facilities environmentEnsure continuous improvement and growth whilst delivering the business objectivesP&L accountability for multiple contractsDevelop positive working relationships with all stakeholdersEnsure all duties and responsibilities are undertaken in full compliance of the relevant Health and Safety at Work Act Key requirements: Multi-site Contract management experience within facilities sectorExperience of full profit and loss accountabilityDemonstrable track record of acquiring, managing and retaining facilities management contracts in a multi-site environmentBISCS BICS/NVQ (or equivalent) in cleaning support services (desirable but not essential)Full driving licence Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit an Administrator to work closely with the Local Management tea... Pinnacle Group are looking to recruit an Administrator to work closely with the Local Management team providing administrative assistance to ensure good working practises on the respected working contract. The role will include maintaining central calendars, organizing meetings, providing supporting documentation and if required taking and distributing minutes.This is an office based, full time role working 37.5 hours Monday - Friday.You will be joining our Soft FM team based in Wickford. Our Soft FM team is responsible for a wide range of cleaning, grounds maintenance and caretaking services to ensure community assets are well-maintained.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: To process all incoming and outgoing correspondenceCollect and provide information to the Human Resources team i.e. immigration audits, new employee paperworkCollate and input Health and Safety information audits, risk assessments, monthly reports and accident/incident reportsOperate an efficient monitoring system on information regarding procurement / supply chainCollating information for detailed invoicing information for Finance department Key requirements: Deliver excellent customer service and support with training.Ability to constructively challenge and give/ receive feedback.Excellent communication skills, verbal, written.Great organizational skills and attention to detail.Proficient in Microsoft Office applications, in particular: Word, Excel and Outlook. Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Interim Head of IT to provide strategic and operationa... Pinnacle Group are looking for an experienced Interim Head of IT to provide strategic and operational leadership and manage ongoing road-mapped technology projects.  The Interim Head of IT will lead the Technology & Innovation function during a transitional period following the recent acquisition of the organisation by Hyde Group.  This role is crucial in ensuring the stability and continuity of technology operations whilst the future direction in terms of technology alignment and / or absorption with Hyde Group is determined. You will be joining our Technology & Innovation team.  Our Technology & Innovation team plays a crucial role as part of our Central Services teams, providing expert support to Pinnacle’s operating businesses, ensuring they function efficiency while embracing best practice.This is a 6-month fixed term remote contract with a possibility of further extension, as such the salary will be pro-rata'd, travel is required to our Chelmsford and Holborn offices for meetings.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.  We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key Responsibilities Provide leadership to the Tech and Innovation function, ensuring smooth operations and stability.Implement road-mapped projects aligned with the organisation's overarching technology strategy and immediate needs.Collaborate with senior management to assess the current technology landscape and contribute to the decision-making process regarding future Technology IT alignment.Oversee daily technology operations, ensuring the reliability and security of IT systems and infrastructure.Manage technology budgets, resources, and vendor relationships to optimise performance and cost-efficiency.Ensure compliance with relevant regulations, standards, and best practices including ISO27001 and Cyber Essentials Plus.Lead and manage planned technology projects, including system upgrades, integrations, and migrations.Coordinate with internal and external stakeholders to ensure timely and successful project delivery.Provide guidance, support, and mentorship to the Tech and Innovation team, maintaining a collaborative and productive work environment.Act as the primary point of contact for technology related alignment matters during the transition period.Conduct 1-2-1’s and quarterly reviews against performance objectives and identify opportunities for professional development. Key Requirements Proven experience in a senior IT leadership role, preferably in a transitional or interim capacity.Strong understanding of IT infrastructure, systems, and operationsProficient in cyber and information security best practises. Detailed understanding of ISO27001 and Cyber Essentials Plus requirementsProven experience delivering complex IT projects, across PaaS, IaaS SaaS and hybrid cloud environments, including system integrations and migrations.Excellent leadership, communication, and interpersonal skills. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.  As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development Plans

Pinnacle Group are looking for an experienced Interim Head of IT to provide strategic and operationa... Pinnacle Group are looking for an experienced Interim Head of IT to provide strategic and operational leadership and manage ongoing road-mapped technology projects.  The Interim Head of IT will lead the Technology & Innovation function during a transitional period following the recent acquisition of the organisation by Hyde Group.  This role is crucial in ensuring the stability and continuity of technology operations whilst the future direction in terms of technology alignment and / or absorption with Hyde Group is determined. You will be joining our Technology & Innovation team.  Our Technology & Innovation team plays a crucial role as part of our Central Services teams, providing expert support to Pinnacle’s operating businesses, ensuring they function efficiency while embracing best practice.This is a 6-month fixed term remote contract with a possibility of further extension, as such the salary will be pro-rata'd, travel is required to our Chelmsford and Holborn offices for meetings.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.  We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key Responsibilities Provide leadership to the Tech and Innovation function, ensuring smooth operations and stability.Implement road-mapped projects aligned with the organisation's overarching technology strategy and immediate needs.Collaborate with senior management to assess the current technology landscape and contribute to the decision-making process regarding future Technology IT alignment.Oversee daily technology operations, ensuring the reliability and security of IT systems and infrastructure.Manage technology budgets, resources, and vendor relationships to optimise performance and cost-efficiency.Ensure compliance with relevant regulations, standards, and best practices including ISO27001 and Cyber Essentials Plus.Lead and manage planned technology projects, including system upgrades, integrations, and migrations.Coordinate with internal and external stakeholders to ensure timely and successful project delivery.Provide guidance, support, and mentorship to the Tech and Innovation team, maintaining a collaborative and productive work environment.Act as the primary point of contact for technology related alignment matters during the transition period.Conduct 1-2-1’s and quarterly reviews against performance objectives and identify opportunities for professional development. Key Requirements Proven experience in a senior IT leadership role, preferably in a transitional or interim capacity.Strong understanding of IT infrastructure, systems, and operationsProficient in cyber and information security best practises. Detailed understanding of ISO27001 and Cyber Essentials Plus requirementsProven experience delivering complex IT projects, across PaaS, IaaS SaaS and hybrid cloud environments, including system integrations and migrations.Excellent leadership, communication, and interpersonal skills. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.  As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development Plans

Pinnacle Group is looking for dedicated Industrial Cleaner to maintain high standards of cleanliness... Pinnacle Group is looking for dedicated Industrial Cleaner to maintain high standards of cleanliness in at our manufacturing site . You will be joining our Specialist Industrial Cleaning Team based in Rocester ST14.Your role will be to handle the overall day-to-day management of the cleaning operation on-site in a safe, efficient and professional manner, including cleaning of industrial equipment, floors, and work areas, as well as handling specialised cleaning tasksYou will need to be detail-oriented, physically fit, and capable of working with heavy-duty cleaning equipment and chemicals.This is a Full-Time Permanent Day Shift working Monday / Tuesday / Friday 7am – 3pm  Wednesday & Thursday 9am – 5pm If you take pride in maintaining a safe and clean environment and have experience in industrial cleaning, we would love to hear from you.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Topping up water levels within the spray booths.Removing and cleaning paint residue from water filtersInspecting paint booths and reporting any issues to supervisorFilling out check sheetsSupporting industrial maintenance team with any daily jobs such as – cleaning of shotblasts and paint booths.Training will be given, good knowledge of how paint plants would be preferred. Key requirements: Flexibility is a must as weekend work is also available.Experience with working to tight schedulesPhysically fit as bending and heavy lifting is involved in some tasks.Capable of working with industrial cleaning equipment and chemicalsHigh-Level deep Cleaning (working at height) , able to work in Confined SpacesMust speak / write / and understand basic English due to signing sheets and reporting issues. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is looking for a dedicated School Cleaning Supervisor to maintain high standards of c... Pinnacle Group is looking for a dedicated School Cleaning Supervisor to maintain high standards of cleanliness and hygiene at one of our schools. You will be joining our Facilities Cleaning Team at Ravenshall Primary School Dewsbury WF12 You will be responsible for coordinating the day-to-day provision of an effective, professional cleaning service focused on service delivery, providing supervision and guidance to staff. This is a Permanent Role of 30 hours per week – you will be working Monday to Friday 12noon to 6pm  If you take pride in your work and enjoy maintaining clean, safe environments in a dynamic setting, we would love to hear from you.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.  We’re a people-first organisation with a value-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our Values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.The Role : School Cleaning SupervisorAs a working Supervisor your Key responsibilities will include: Monitor, record and deliver service levels in accordance with contractual requirements, liaising with the client as necessary.Provide support, guidance, training and full line management for all cleaning staff.Direct all cleaning staff in their duties ensuring the cleaning schedule is adhered to and targets are achieved to meet contractual requirements.Ensure that the cleaning function is appropriately resourced by managing the rota effectively including arranging suitable cover for sickness and holidays.Maintain the security of the school premises by securing entrances and exits as appropriate and reporting security breaches, this will include securing the premises at the end of the day. Key requirements: Experience/ knowledge of cleaning equipment, products, and techniques and the ability to train staff in this area. The Post will involve elements of manual handling, and you may also be required to work with substances controlled under COSHH regulationsExperience in managing or supervising staff as well as monitoring staff attendance and maintaining records to effectively manage absenceBe prepared to cover the school during holidays if the Superintendent is on leaveThe appointment of this role will be subject to completion of a satisfactory Enhanced Disclosure Barring Service Check (DBS Check) Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve.  As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit an experienced Afghan Liaison Officer to act as an initial poi... Pinnacle Group are looking to recruit an experienced Afghan Liaison Officer to act as an initial point of contact for all ARAP families, as well as supporting the wider Pinnacle team with translation services. You will act as an initial point of contact for families, signposting them to the relevant Pinnacle department and providing translation support where required. This may require attending some properties in person.This is a remote, full time role Monday - Friday either 8am-4pm or 9am-5pm.Our Home Services team plays a crucial role as part of Pinnacle Service Families, our largest contract managing 49,000 military family homes on behalf of the Ministry of Defence. As part of the team, you’ll sign up to our mission: To be champions of Service Families, advocating for them in everything we do.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities:You will support Pinnacle Housing Officers with move in appointments and move out appointments for ARAP families, particularly where there is no English speaker in the family. This will include attending some move in appointments in person.Offer initial support to families to enable them to raise repairs via the Call Centre which are then passed to DIO’s repairs and maintenances contractors for action.To liaise with key stakeholders to facilitate access for statutory inspections, such as gas and electrical safety checks.Deliver clear communications with every family member to maximise access opportunities.Key requirements: Excellent command of written and verbal English and DARI-AFGHANI and/or PASHTO-AFGHANI including the ability to translate both in written and in conversation.Has capacity to deliver results to tight deadlines and under pressureAble to maintain effective working relationships at all levelsProficient with IT systems Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is looking to recruit a Soft Services Supervisor to assist the site manager with our... Pinnacle Group is looking to recruit a Soft Services Supervisor to assist the site manager with our Soft Services Contract ( Catering / Cleaning & Security departments ). You will be joining our Soft FM Team at our client’s prestigious site based in Deeside CH5You will be responsible for supporting the onsite operations for all 3 disciplines including Catering, Cleaning  & Security departments to our client in an efficient, well-organised, and innovative manner, whilst maintaining accurate, and up-to-date records of business activity, ensuring tight financial controls and SLA’s are met.This also includes people management and the associated areas and will be the first point of contact concerning all client queries.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a value-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Produce weekly/monthly/quarterly as required and provide clear information upon request to the Site manager concerning site-specific information.Oversee and ensure robust, successful on-site inductions and training and associated training records are maintained, ensuring service levels and standards are always met.Audit soft services and report in line with contract requirements.Assist the Contract Manager in maintaining systems, procedures & standards to ensure the smooth running of the service (this could mean working weekends/evenings or nights)Assist the Contract Manager to develop and maintain systems and procedures to ensure the smooth running of the service.  Key Requirements Valid UK Driving licenseExperience in Facilities Management within Catering / Cleaning & Security departmentsEffective and decisive organisational skills and the ability to develop operational teams focused on service delivery.Understanding of H&S, Environment and QA procedures.Ability to understand and support in the management of budgets Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is looking for an Experienced Security Officer to ensure the safety and security of o... Pinnacle Group is looking for an Experienced Security Officer to ensure the safety and security of our properties and sites. You will be joining our Security Teams based at Deeside Industrial Estate CH5   Your role will involve monitoring premises, conducting regular patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills.This is a FULL TIME Permanent role, you will be working on a rota basis 12hour shifts with a mixture of days and night, with the option of gaining overtime to cover sickness and annual leave.If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Complete daily security tasks, including the use of client software and security CCTV systemsCarry out routine mobile patrolsLocking and unlocking premisesTake accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on dutyOperating telephone switchboard Key requirements: Valid front-line SIA Licence is essential:- Door Supervisor, Security Guarding or Close ProtectionSIA CCTV Licence would also be desirableFull UK Manual Drivers’ licence essentialFull 5-year UK checkable work history Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a motivated Helpdesk Administrator to be the first point of contact a... Pinnacle Group are looking for a motivated Helpdesk Administrator to be the first point of contact at the helpdesk and ensure the successful management of all jobs reported to the helpdesk. You will be joining our Total FM team based in an Exeter School. Your role will involve day to day responsibility for the helpdesk and administrative functions and allocating work orders to internal/external contractors.The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is a full-time, on-site role with no remote working. This is a full time position working 37.5 hours per week. This role has a 4 week temporary contract with the chase of becoming permanent, you will be working Monday - Friday 8AM -4PM. Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a value driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Answering of the helpdesk and dealing with general enquiries.Log calls/tasks on the helpdesk database utilising helpdesk software. Tracking job progress against rectification times and implementing escalation procedures.Report back to clients and contract staff on job progress and close out including requesting extensions where applicable.Taking ownership of the PPM/holiday schedule & Reactive Maintenance jobs thus ensuring that all tasks are completed in line with the allocated response times. Reporting and recording of sickness.Processing of overtime.Booking and monitoring of agency staff Key requirements: Excellent Written and oral communication skills.Strong Motivational Skills.Excellent people skills, diplomacy, and tact.Ability to liaise confidently and professionally at all levels.Strong previous admin experience  Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an enthusiastic Income Collection Officer to manage a portfolio of le... Pinnacle Group are looking for an enthusiastic Income Collection Officer to manage a portfolio of leasehold accounts. Your role will involve looking after a large portfolio of accounts, chasing for arrears and maintain accurate records of all debt recovery action in accordance with the relevant policies and procedures.You will be joining our Housing Team based in Holborn. The Housing team operates a large mixed portfolio of new and existing Affordable Homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes. This is a Full Time role working Monday to Friday from 9am to 5.30pm and is a hybrid working pattern with 2 days in the office each week.  Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Contact leaseholders to recovery outstanding charges using all available methods, letter, emails, telephone, and text messages as necessary.Raise late payment charges; agree and monitor repayment plans.To provide aging debt reports for the Income Manage.Referring accounts to solicitors and liaising with them to obtain settlement of outstanding arrears balances.To take ownership of any customer complaints or queries, liaise with the leasehold team to resolve them and provide timely feedback to the customer.To attend quarterly AOD meetings with the property Manager and client accountant. Key requirements: Prior experience in income and/or property setting.Strong communication skills.Strong numerical and reporting skills.Proficient in MS office applications (Word, Excel, Outlook). Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an enthusiastic Income Collection Officer to manage a portfolio of le... Pinnacle Group are looking for an enthusiastic Income Collection Officer to manage a portfolio of leasehold accounts. Your role will involve looking after a large portfolio of accounts, chasing for arrears and maintain accurate records of all debt recovery action in accordance with the relevant policies and procedures.You will be joining our Housing Team based in Holborn. The Housing team operates a large mixed portfolio of new and existing Affordable Homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes. This is a Fixed Term (6 Months) role working Monday to Friday from 9am to 5.30pm and is a hybrid working pattern with 2 days in the office each week.  Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Contact leaseholders to recovery outstanding charges using all available methods, letter, emails, telephone, and text messages as necessary.Raise late payment charges; agree and monitor repayment plans.To provide aging debt reports for the Income Manage.Referring accounts to solicitors and liaising with them to obtain settlement of outstanding arrears balances.To take ownership of any customer complaints or queries, liaise with the leasehold team to resolve them and provide timely feedback to the customer.To attend quarterly AOD meetings with the property Manager and client accountant. Key requirements: Prior experience in income and/or property setting.Strong communication skills.Strong numerical and reporting skills.Proficient in MS office applications (Word, Excel, Outlook). Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a dedicated Cleaner to provide high standards of cleanliness across o... Pinnacle Group are looking for a dedicated Cleaner to provide high standards of cleanliness across our sites. You will be joining our Soft FM team based in the Sholing area Southampton. Your role will involve deep cleaning of a health centre clinic performing cleaning duties such as sweeping, mopping, dusting, and waste management. You will need to be reliable, flexible, and capable of working independently. If you take pride in your work and enjoy maintaining clean, safe environments in a dynamic setting, we would love to hear from you.This is a permanent part-time position working 3pm to 6pm, Monday to Friday. 15 hours per week. Due to the nature of this role a basic DBS will be required.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Deep cleaning patient rooms, examination rooms, offices and public areas including restroomsVacuuming, dusting, cleaning of surfaces and mopping of floors to ensure general upkeep of the areaMaintain hard floor and carpets surfaces: buffing, scrubbing, carpet shampoo and daily maintenanceWaste management Key requirements: Experience of cleaning services and cleaning equipmentUnderstand hygiene standards and infection control requirementsAble to work in the eveningPhysically fit Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is looking for a hardworking Night Shift Catering Assistant to support our catering o... Pinnacle Group is looking for a hardworking Night Shift Catering Assistant to support our catering operations in a staff canteen. You will be joining our onsite Catering Team based at Deeside Industrial Estate CH5.Your responsibilities will include assisting with food preparation, serving meals, maintaining cleanliness in the kitchen and dining areas, and ensuring food safety standards are met.You will need to be reliable, and efficient, and have a passion for providing excellent service. If you enjoy working in a fast-paced environment and have a keen interest in catering, we would love to hear from you.This is a Permanent role 20hrs per week, working Night Shift  -Monday to Thursday 10pm - 2am  & Friday 6pm  - 10pm Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge, and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: To prepare and maintain the food and beverage service areas attractively and hygienically.To assist in everyday food preparation and cooking in the kitchen as and when required.Serve all food & drinks to the highest standard using the correct tools and presentation techniques.Have a thorough understanding of food and beverage concepts advising customers along with identifying opportunities for upselling.Under guidance ensure that merchandising at service counters and dining areas has products correctly priced, labelled, and in date. Key requirements: Transport is essential due to shift pattern **Catering experience is preferred and Level 2 Food Safety is an advantageYou must be flexible and able to work in a multi-service team.Vending & barista experience an advantage.Knowledge of Basic Food Hygiene , Natashas Law, Health & Safety and C.O.S.H.H. compliance. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is looking for a hardworking Catering Assistant to support our catering operations in... Pinnacle Group is looking for a hardworking Catering Assistant to support our catering operations in a staff canteen. You will be joining our onsite Catering Team based at Deeside Industrial Estate CH5.Your responsibilities will include assisting with food preparation, serving meals, maintaining cleanliness in the kitchen and dining areas, and ensuring food safety standards are met.You will need to be reliable, and efficient, and have a passion for providing excellent service. If you enjoy working in a fast-paced environment and have a keen interest in catering, we would love to hear from you.This is a Permanent Role of 20hrs per week and you will be working Monday to Friday either 9am – 1pm or 10am -2pm Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge, and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: To prepare and maintain the food and beverage service areas attractively and hygienically.To assist in everyday food preparation and cooking in the kitchen as and when required.Serve all food & drinks to the highest standard using the correct tools and presentation techniques.Have a thorough understanding of food and beverage concepts advising customers along with identifying opportunities for upselling.Under guidance ensure that merchandising at service counters and dining areas has products correctly priced, labelled, and in date. Key requirements: Catering experience is preferred and Level 2 Food Safety is an advantageYou must be flexible and able to work in a multi-service team.Vending & barista experience an advantage.Clean and wash up all equipment, kitchen, and service areas to comply with cleaning schedules.Knowledge of Basic Food Hygiene , Natashas Law, Health & Safety and C.O.S.H.H. compliance. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit a dedicated Industrial and Commercial Manager to apply technic... Pinnacle Group are looking to recruit a dedicated Industrial and Commercial Manager to apply technical, expert knowledge and be able to combine this with customers and potential sales opportunities providing advice and support on a range of products resulting in the conversation of leads to sales. The role will involve liaising with colleagues assisting with technical areas of bids and tenders in relation to customers and potential sales.This is a full time role, Monday - Friday and is based in Morecambe. Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking For We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Identify potential new clients, gaining an insight into their business with the aim of highlighting new efficient and innovative types or products and services to maximise their operational function.Produce weekly reports and provide clear information upon regular request to the General Manager and Director of Operations in relation revenue and profit.Attend meetings in relation to potential sales opportunities in accordance with the target set by the business.Assist with the negotiation of tender and contract terms and conditions to meet both client and business needs.Identify gaps in training and provide technical training and produce support material for employees within the industrial cleaning division Key requirements: IOSH qualification needed, NEBOSH would be preferredExperience with Confined Space training or workingIPAF (working at height) preferredManaging Health & Safety risk assessments, Safe systems of work or method statementsPerformance management and appraisal Our Offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is looking for an Early Morning Police Station Cleaner to provide and maintain high s... Pinnacle Group is looking for an Early Morning Police Station Cleaner to provide and maintain high standards of cleanliness and hygiene in our communities. You will be joining our Facilities Management Cleaning Team based at the Harrogate Police Station – HG3Your role will be to provide and maintain a clean, safe, and healthy environment for staff, users, and visitors to a high standard throughout the Police Station. You will be reliable, detail-oriented, and committed to delivering excellence.This is a Permanent Role of 15 hours per week Monday - Friday 6am – 9am. If you take pride in your work and have a passion for creating clean, safe spaces, we encourage you to apply.Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work, and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking forWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge, and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Damp & spot mopping, polishing of surfaces, fixtures and fittingsCleaning changing rooms, toilet facilities, and hand basins and replenishing toilet paper, hand soap & towels To clean and sanitise touch points, door handles, push plates, and other surfacesRemoval of waste from internal litter bins within the offices and meeting roomsVacuuming carpeted areas including barrier matting Key requirements: You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service.Obligation to adhere to safe working practices and ensure due consideration is given to the safety of the office staffPrevious experience in a similar role, with knowledge of cleaning solutions and their uses Be able to commute and start work at 6 am.The appointment of this role will be subject to completion of a Non-Police Personnel Vetting (NPPV) Check and must have resided in the UK for the last 3 years. Our offerThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Property Manager to provide a comprehensive housing an... Pinnacle Group are looking for an experienced Property Manager to provide a comprehensive housing and building management service for a portfolio of affordable properties. This is a customer facing role, the successful candidate will be an ambassador for Pinnacle Group and our clients and will deliver the highest level of customer service at all times.You will be joining our Affordable Housing team based in Canary Wharf, London. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.This role requires regular visits to Lewisham sites during the week, but also allows opportunity for homeworkingWho We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Responsible for ensuring buildings are compliant with health & safety building safety regulationsTo conduct estate inspections ensuring all communal areas are inspected and relevant actions completed in a timely manner.Conduct all Property Management duties for the portfolio including full void turnaround, from viewings, sign-ups, processing renewals, arranging inventory and check out appointments, managing ASB, serving legal notices and attending court where required.To deal with incoming telephone calls and give support to Assistant Property Manager and team.To process all incoming and outgoing correspondence from tenants and the client.To process, present and support monthly client reporting.To progress and manage all residential compliance, tenant repairs and log all repairs via Qube PM software.Keep and maintain all tenancy records up to date. Key Requirements: A good understanding and knowledge of affordable rent unit management, residential lettings and the property industryKnowledge of housing legislation and current practiceExperience of conducting maintaining building complianceGood knowledge of current building safety legislationExcellent health and safety knowledgeImplementing service contracts in building managementExcellent IT skills (Word and Excel)Be able to perform a whole range of housing management functions including voids, sign-ups, estate inspections and reporting repairs. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and h... Pinnacle Group is seeking a dedicated School Cleaner to maintain high standards of cleanliness and hygiene. You will be joining our Facilities Cleaning Team based at John Ray Infant School in Braintree.Your role will involve general cleaning duties such as sweeping, mopping, dusting, and waste management to ensure that the internal school facilities are cleaned to the required standard as directed by the Facilities Assistant and/or Superintendent. You will be reliable, detail-oriented, and committed to delivering excellence. If you take pride in your work and have a passion for creating clean, safe spaces, we encourage you to apply.You will be working with a team of school cleaners for 12.5 hours per week. Monday - Friday 6am - 8:30am - Term Time Who we Are Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Clean toilets, urinals, hand basins, sinks etc.To ensure you are adhering to the colour coding directives and are regularly changing mop heads, cloths, and other equipment Damp-wipe tables, chairs desks and hard surfacesVacuum all soft floors and carpets including barrier mattingTo clean and sanitise touch points, door handles, push plates, and other surfaces. Key requirements: The ability to work alone or as part of a team.Good knowledge of the use of cleaning chemicals including COSHH.Cleaning experience in a school environment would be preferred, however full training will be given.Please Note: The appointment of this role will be subject to completion of a satisfactory Enhanced Disclosure Barring Service Check (DBS) Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme  

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / South... Pinnacle Group are looking for an outstanding Account Facilities Director based in the South / Southeast of England to deliver strategic leadership, driving operational performance and identifying and securing new business opportunities within the grounds maintenance and horticulture sector.The Account Facilities Director will leverage their expertise in grounds maintenance and horticulture to drive growth and operational excellence. Initially responsible for a £10-15m portfolio of contracts overseeing service delivery, client relationships, and business development opportunities in this sector, with a focus on expanding the portfolio.This role will require travel across South and Southeast of England.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities Oversee the delivery of grounds maintenance and horticultural services across a £10-15m portfolio, ensuring high-quality outcomes, adherence to SLAs, and contract compliance.Monitor and manage financial performance, ensuring profitability and alignment with budgetary targets.Build and nurture strong relationships with existing clients, acting as a trusted advisor to address their needs and expectations.Collaborate with the business development team to identify and pursue opportunities for new contracts within the grounds maintenance and horticulture sectors.Support the preparation of tender submissions, including contributing to technical and commercial solutions.Lead on the integration of newly acquired contracts, ensuring smooth transitions and alignment with operational standards.Provide leadership and mentorship to operational teams, fostering a culture of excellence and continuous improvement.Champion health and safety standards across all operations. Key Requirements Proven experience in grounds maintenance and/or horticulture, with a strong operational focus.Experience in business development and tendering processes.Demonstrable experience managing large contract portfolios (£10m+), with a track record of delivering high-quality services and achieving financial targets.Strategic thinking and commercial acumen, with the ability to identify and capitalise on business opportunities.Strong client relationship management skills, with the ability to influence and negotiate at senior levels.Excellent leadership skills, with experience managing, mentoring, and developing teams.Robust financial management skills, including budgeting, forecasting, and P&L responsibility.Health & Safety ManagementOne or more of the following qualifications are advantageous: RHS Certificate in Practical Horticulture, Level 3 or greaterBSc HorticultureBSc Management Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle SchemeCompany Bonus

Pinnacle Group are looking for a diligent Grounds Maintenance Operative to ensure our outdoor spaces... Pinnacle Group are looking for a diligent Grounds Maintenance Operative to ensure our outdoor spaces are well-maintained and visually appealing. You will be joining our Grounds Maintenance teams who are based in Chelmsford and travelling to sites across Essex.  Your responsibilities will include mowing lawns, trimming hedges, planting, weeding, and general landscape upkeep of housing sites (new builds, extra care sites and sheltered accommodation). You will have a keen eye for detail, be physically fit, and possess a strong work ethic. If you are passionate about creating and maintaining beautiful, safe outdoor environments, we would love to hear from you.This is a full time, seasonal position where you will be working 8am to 4pm, Monday to Friday and this will be for around 8 months. Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.  We’re a people-first organisation with a value driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our Values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Driving company vehicles and transporting plant, machinery and equipmentGeneral maintenance of grounds e.g. grass cutting, clearing of debris, leaves, litter, hedge and shrub trimmingUse of gardening equipment, powered hand tools and ride on machineryMaintenance of vehicles and gardening machinery  Key requirements: Full driving licenceExperience in using gardening power toolsKnowledge of relevant health and safety legislation and safety procedures.Commitment to delivering excellent customer service. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve.  As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit an experienced Maintenance Coordinator to manage Planned Preve... Pinnacle Group are looking to recruit an experienced Maintenance Coordinator to manage Planned Preventative Maintenance schedules, assigns work orders and ensures smooth job execution, acting as the primary point of contact for maintenance requests and client queries.  You will Support the Hard FM Manager in all Hard Services related operations, responsible for the administration and co-ordination of the annual planner, assigning tasks to in-house staff, booking in subcontractors and ensuring all reports are filled in correctly. You will be joining our Total FM team based in Slough. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.This is a full-time role with the working hours of 8am to 4pm or 9am to 5pm.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Planning and delivering maintenance administrativeLiaising with in-house staff and specialist subcontractors to assign work, follow up on reactive, remedial actions and service datesCollating and reviewing subcontractor documentation and filing them accordinglyUpdating the core business systems with report sheets, compliance notes, correspondence and communicationsLiaise with the Management team to ensure the safe delivery of the planned maintenance tasks (including remedial works), reactive works and small works within budget and to timeAttend and support audits (internal and external)Assist the Hard FM Manager to develop and maintain systems and procedures to ensure the smooth running of the service.Deliver services with a full understanding of the contract specification (particularly output specifications) and statutory requirementsBeing part of the wider administration team supporting the effective administration of the contract function Key requirements: Hard FM and FM service deliverablesImplementation of Statutory Compliance PPM tasks.Experience of Microsoft packagesWorking knowledge of SFG20Understanding and knowledge of Computer – Aided Facilities Management (CAFM)Understanding and knowledge of Building Management Systems (BMS)Demonstrable experience in managing in-house staff and subcontractors through KPIs and SLAs to achieve high performance Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers. We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families. As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.•             Maternity/paternity packages•             Flexible Working Arrangements•             Life Assurance•             Enhanced Pension Scheme•             Additional Annual Leave•             Private Medical Insurance•             Cycle to Work Scheme•             Employee Assistance Programme•             Retail Discounts•             Childcare Assistance•             Season Ticket Loans•             Sick Pay Schemes•             Personal Development Plans•             Company Car/Car Allowance•             Electric Vehicle Scheme

Pinnacle Group are looking for an experienced Housing Manager to provide a comprehensive and custome... Pinnacle Group are looking for an experienced Housing Manager to provide a comprehensive and customer focused housing management service to a patch of properties as defined by the Area Housing Manager / Housing Team Manager.The post holder will be responsible for acting as the primary interface with our residents, delivering an excellent customer focused housing management service that achieves our core service objectives with a focus on sustaining tenancies, improving the quality of life of our residents and meeting key performance indicators and contract priorities.You will be joining our Affordable Housing team based in Brockley, Southeast London. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.This is a full-time on-site office based role. Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Manage tenancy and leasehold issues as appropriate, undertaking extensive liaison with residents, colleagues, external partners such as the local authority, contractors and the voluntary sector in order to ensure outstanding outcomes for residents at all times.Develop strong and effective working relationships with clients, resident representatives, elected members and other key stakeholders to create a positive impression of Pinnacle and the services we deliver.Manage the day-to-day operational delivery of the housing management services upon the patch including responding to complaints and correspondence.Managing our response to anti-social behaviour cases.Managing the voids process and re-letting of properties within contract targets.Ensuring tenancy management issues are dealt with in a timely fashion and in line with council policies / statutory guidelines.Leading on liaison with council departments / contractors on arrears management and repairs and maintenance issues.Leading on estate inspections on the patch and collaborating with contractors to ensure high standards of cleaning and grounds maintenance are delivered and communal repairs logged and completed as required.Leading on resident engagement initiatives upon the patch.Attend and participate in forums, review panels, partnerships meetings, tenant and resident meetings, community events as required. Key requirements: Ability to work in a fast moving, pressurised, front line housing management environment dealing with complex issues and competing prioritiesKnowledge of legislation relating to social housing.Excellent customer services skill and understanding of the importance of promoting excellent customer service to others, with the ability to always put the resident first, having a positive can-do solution orientated approach.Ability to produce and present comprehensive professional reports clearly and concisely to a diverse audience.Demonstrable evidence of improving services and performance for tenants and leaseholders. Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit a dedicated Client Accounting Assistant to ensure that all cli... Pinnacle Group are looking to recruit a dedicated Client Accounting Assistant to ensure that all client reporting requirements are met in line with the relevant deadlines. This is to include providing clients with agreed cyclical financial reports, providing relevant information to clients to support their VAT reports to HMRC.This is a hybrid role working 2 days in the office each week. You will be joining our Affordable Housing team based in Holborn. The Affordable Housing team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Manage full demand process; providing budget template to Estate Managers, uploading budget into MRI Qube system and sending demands on time.Preparation of service charge year end accounts and submission to the independent accountants. This will include preparation of year end accruals and prepayments schedules; calculation of developer’s voids; liaison with the independent accountants, estate manager & client to resolve accounting queries and obtain approval.Assisting rent increase process for AST, Affordable Rent and Shared OwnerTo check all client bank accounts within the portfolio are fully reconciled within two weeks of the statements date, to include the resolution of any uncleared items or discrepanciesCirculation of the year end accounts to all leaseholders within 6 months of the relevant financial year or the timely issue of section 20b notices. Key requirements: Experience working with QubePrior experience in a residential management setting Any accounting degree, part qualified and studyingStrong communication and influencing skillsExcellent numerical and reporting skills Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking to recruit an experienced Accounts Assistant to support the efficient and... Pinnacle Group are looking to recruit an experienced Accounts Assistant to support the efficient and smooth running of the team. Your responsibilities will include processing purchase invoices, updating supplier records and preparing and processing weeklypayment run. This is a full time, hybrid role working 1-2 days in the office. The working hours are Monday - Friday from 9am - 5.30pm. This is a temporary contract running until 21st October 2025.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Registering invoicesBank reconciliationProcess manual payments dailyReconciling supplier statementsAssist with month end close Key requirements:Able to work to tight deadlines Flexible approach to carrying out extra duties during busy period (month end)Effienct use of Microsoft Office (Excel, Outlook etc)Experience within a busy teamManaging multiple inbox’sAttention to detail Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for a diligent Grounds Maintenance Operative to ensure our outdoor spaces... Pinnacle Group are looking for a diligent Grounds Maintenance Operative to ensure our outdoor spaces are well-maintained and visually appealing. You will be joining our Grounds Maintenance teams who are based in Chelmsford and travelling to sites across Essex.  Your responsibilities will include mowing lawns, trimming hedges, planting, weeding, and general landscape upkeep of housing sites (new builds, extra care sites and sheltered accommodation). You will have a keen eye for detail, be physically fit, and possess a strong work ethic. If you are passionate about creating and maintaining beautiful, safe outdoor environments, we would love to hear from you.This is a full time, seasonal position where you will be working 8am to 4pm, Monday to Friday and this will be for around 8 months. Who we arePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.  We’re a people-first organisation with a value driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who we’re looking for We’re looking for someone who, alongside the key criteria below, will sign up to our Values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities will include: Driving company vehicles and transporting plant, machinery and equipmentGeneral maintenance of grounds e.g. grass cutting, clearing of debris, leaves, litter, hedge and shrub trimmingUse of gardening equipment, powered hand tools and ride on machineryMaintenance of vehicles and gardening machinery  Key requirements: Full driving licenceExperience in using gardening power toolsKnowledge of relevant health and safety legislation and safety procedures.Commitment to delivering excellent customer service. Our offer The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.  We welcome applications from all backgrounds – particularly from those who represent the communities we serve.  As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme

Pinnacle Group are looking for an experienced Leasehold Services Officer to deliver leasehold and fr... Pinnacle Group are looking for an experienced Leasehold Services Officer to deliver leasehold and frontline services, instrumental in managing and optimizing service charge processes. You’ll will be a specialist in leasehold management with excellent knowledge of leasehold legislation and best practice. You will promote excellent communication and query handling with a focus on continuous improvement and customer satisfaction.You will be joining our Home team based in Canning Town, London. The Homes team operates a large mixed portfolio of new and existing Affordable homes nationwide comprising Affordable and Social Rent, Shared Ownership and Supported homes.This is fixed term position ending 31st March 2026.Who We ArePinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.Who We’re Looking ForWe’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.Key responsibilities: Manage the leasehold inbox for queries relating to leases and charges in line with the leaseCarry out all transactions on the relevant area database for change of leaseholder/ transfer of funds/update new leaseholder details, etc.Respond to queries regarding Income Recovery of service charge and major work billsResolving service charge disputesAnswer telephone calls, deal with day-to-day queries, record messages and relay them promptly and accurately. Key requirements: Proven experience in service charge managementAbility to work in a fast moving, pressurised, front line housing management environment dealing with complex issues and competing prioritiesStrong analytical skills with attention to detail.Excellent communication skills, both written and verbal.Excellent standard of customer serviceChartered Institute of Housing qualified (Ideal) Our OfferThe more diverse our workforce, the better we can adapt to and reflect the needs of our customers.We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers. Maternity/paternity packagesFlexible Working ArrangementsLife AssuranceEnhanced Pension SchemeAdditional Annual LeavePrivate Medical InsuranceCycle to Work SchemeEmployee Assistance ProgrammeRetail DiscountsChildcare AssistanceSeason Ticket LoansSick Pay SchemesPersonal Development PlansCompany Car/Car AllowanceElectric Vehicle Scheme